Problem connecting to Zen-Fire

[miker]

Had been working fine all day. Inadvereant PC shutdown caused all apps to close less than gracefully. Now NT seems hung "Connecting - Zen-Fire". Last statement in log indicates "Verifying license at primary server...".
Please help!

[NinjaTrader_RyanM]

Hello Miker,

Thank you for your post.

Please try the following and let us know if you are now able to get connected.

• Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
• Then go to the Tools menu--> select Options--> select the Misc tab--> click Repair DB
• Restart NinjaTrader
• Please go to the Tools menu--> select Account Connections and recreate the account connection.

http://www.ninjatrader.com/webnew/support_ZenFire.htm

[miker]

Well, I had previously tried just doing a RepairDB (since it seems many fixes involve this step , but I had not done it after removing the account connection. So, I just tried it your way, and of course I now cannot remember my password. Is that something I need to get from Mirus or is it from you??

[miker]

Found the password. Tried it on another computer; connects fine on that PC. So then disconnected that PC and tried your instructions on the problem PC. It is still hung connecting....

[NinjaTrader_Kyle]

Hi Miker,

Thank you for your reply.

This could indicate that software (firewall, anti-virus, pop-up blocker, etc.) is blocking NinjaTrader from establishing a connection. Please search your PC for this type of software and disable it, then test the connection again.

[miker]

Kyle, that wasn't the problem since nothing like that had changed from the time it was working 'til the time it stopped working after the inadvertent/abrupt shutdown of the laptop from closing the lid, which somehow caused something to get corrupted in NT. The problem was solved by restoring from a previous backup. Thanks anyway.