![]() |
This website will be down for maintenance from Friday May 24th at 6PM MDT until Saturday May 25th at 11AM MDT. We apologize for the inconvenience. If you need assistance during this time, please email sales@ninjatrader.com
|
|||||||
| Connecting Support for establishing connections to your broker or market data service provider. |
![]() |
|
|
Thread Tools | Display Modes |
|
|
#1 |
|
Junior Member
Join Date: Jul 2008
Posts: 3
Thanks: 1
Thanked 0 times in 0 posts
|
Hi,
I want to make account connection to IB and when I do it with manual, NT doesn't have in menu IB provider: 5. From within the Control Center window, select “Tools > Account Connections…” 6. In the Connection Manager window, press Add… 7. I cannot choose provider Interactive Brokers, because it isn't there Where is problem? I have version of NT: 6.5.1000.7 and TWS 899.8 Thanks |
|
|
|
|
|
#2 |
|
NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,234
Thanks: 83
Thanked 336 times in 328 posts
|
Hello Datha,
This usually indicates you have a license entered at Help-->License Key that is set to connect to a different provider. Please send me an email at support[at]ninjatrader[dot]com and I will provide the free NinjaTrader license, which will allow you to select IB as provider upon creating a connection. In addition, please download and install NinjaTrader version 6.5.1000.14 on top of your current version. http://www.ninjatrader.com/webnew/do...g_software.htm Please install TWS version 900 as well as per the IB connection guide. http://www.ninjatrader.com/webnew/su...ivebrokers.htm
Jason
NinjaTrader Customer Service |
|
|
|
|
|
#3 | |
|
Member
Join Date: Mar 2010
Posts: 44
Thanks: 0
Thanked 0 times in 0 posts
|
Quote:
Sended mail at support[at]ninjatrader[dot]com Pls, send me license |
|
|
|
|
|
|
#4 |
|
NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,234
Thanks: 83
Thanked 336 times in 328 posts
|
Hello Nikoli,
If you did not receive a response yet as per the email you sent, please send me another email. Please put 'Attn Jason' in the subject header and reference this forum thread.
Jason
NinjaTrader Customer Service |
|
|
|
|
|
#5 |
|
Member
Join Date: Mar 2010
Posts: 44
Thanks: 0
Thanked 0 times in 0 posts
|
I didn't get mail from Y
and wrote new mail at support with 'Attn Jason' in subject |
|
|
|
|
|
#6 |
|
NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,234
Thanks: 83
Thanked 336 times in 328 posts
|
Hello Nikoli,
Do you perhaps have a ticket number? If not, please provide me your email address and I will email you the free license key directly.
Jason
NinjaTrader Customer Service |
|
|
|
|
|
#7 |
|
Member
Join Date: Mar 2010
Posts: 44
Thanks: 0
Thanked 0 times in 0 posts
|
I only want see bars of instrument IB in NT
but can't connect to IB (TWS) because NOT have IB in list Provider I have only: BarChart eSignal IQFeed Kinetik Yahoo Zen-Fire sent second letter at support[@]ninjatrader[dot]com with 'Attn Jason' in subject pls, send me key with connect to IB |
|
|
|
|
|
#8 |
|
NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,234
Thanks: 83
Thanked 336 times in 328 posts
|
Hello Nikoli,
Unfortunately I was not in the office anymore when you sent your second email. Did you receive response from another colleague? I see you have a live license that is set to connect to Zen-Fire. Since it is set to Zen-Fire, it does not include IB. I have sent you a private message via the forum including the free NinjaTrader license key. Please enter it at Control Center-->Help-->License Key. Subsequently you will be able to select IB as provider. However please note that the license key is limited to trade in simulation only.
Jason
NinjaTrader Customer Service |
|
|
|
![]() |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Live NT account connections into IB | zphinx | Installation and Licensing | 5 | 12-21-2009 03:07 AM |
| NT sim and IB papertrade account not matching with strategies | zphinx | Miscellaneous Support | 1 | 04-06-2009 06:22 AM |
| NT not connecting to IB account? | rhobbo1 | Connecting | 2 | 02-13-2008 10:50 PM |
| IB Connection Instruction Video Doesn't Match the IB TWS Menu | daven | Connecting | 5 | 12-07-2007 10:41 AM |
| NT connection to IB not working, now version 8.58 | TraderKen | Connecting | 2 | 04-24-2006 06:35 AM |