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| Connecting Support for establishing connections to your broker or market data service provider. |
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Thread Tools | Display Modes |
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#1 |
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Member
Join Date: May 2007
Posts: 67
Thanks: 0
Thanked 1 time in 1 post
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Using NT6 and most times when I start the program it takes as much as 5-10 minutes before the windows will display. This is before logging onto the datafeed. Suggestions?
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#2 |
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Member
Join Date: May 2007
Posts: 67
Thanks: 0
Thanked 1 time in 1 post
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I will add that the windows come up for the charts and the Control Center but they freeze and show no data. Clicking on another icon such as the start window will freeze it on the screen until the program connects or starts fully.
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#3 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Please try installing this custom version which contains a fix for related issues.
- Uninstall NT via Add/Remove programs - Clear your internet browser cache (Tools > Internet Options in MS IE) - Re-install via the link below http://www.ninjatrader-support.com/n...er.Install.msi Please let us know if the issue is resolved.
Ray
NinjaTrader Customer Service |
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#4 |
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Member
Join Date: May 2007
Posts: 67
Thanks: 0
Thanked 1 time in 1 post
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That did the trick Ray. Thanks a million!
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#5 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Excellent, thanks for reporting back.
Ray
NinjaTrader Customer Service |
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