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pauly139 · 11-15-2009, 11:48 PM

Connecting to zenfire (through Mirus) today I see a large gap in data from over the weekend.

I have repaired the database / reloaded historical data twice to no avail. The gap persists.

Any advice on how to resolve this before market open?

Rgds
Paul

Dendroud · 11-16-2009, 12:32 AM

same think , gold futures

hegh2000 · 11-16-2009, 12:32 AM

hello,

I have no DATA between 8h00 - 8h300 on FESX.

NinjaTrader_Bertrand · 11-16-2009, 03:19 AM

Good morning guys, unfortunately we have a data server issue at this time and looking into it, I'll update this thread when I have more info.

NinjaTrader_Bertrand · 11-16-2009, 05:08 AM

Update - the issues were resolved and the server is now again recording the data as expected. Unfortunately we don't have the means to backfill the gaps on the charts.

Sorry for the inconvenience.

Baruch · 11-16-2009, 05:39 AM

Hi Bertrand,
It appears that NT7 does have the missing data! Can't you transfer it to 6.5.

Baruch

NinjaTrader_Bertrand · 11-16-2009, 07:04 AM

Correct Baruch, unforuntately it's not possible to transfer it at this time.

dave1992 · 11-16-2009, 12:36 PM

What exactly is going on here? I'm missing data in both 6.5 and 7. Primary feed Zen Fire, historical, IQFeed - doesn't matter what I reload, or which contract (try 6E, Z) I'm missing data from yesterday to 1330 GMT in NT 7, and 1020 GMT in 6.5

Reload doesn't help - shouldn't data be retrieved from IQFeed?

regards
Dave

NinjaTrader_Kyle · 11-16-2009, 01:13 PM

Hi Dave,

Thank you for your post.

There was a server outage over the weekend and data from that time period will not be available from your Zen-Fire connection. You will need to 'fill in the gap' using your IQ connection.

Dendroud · 11-16-2009, 01:35 PM

I have only Zen Fire data provider - when can I get data for filled this gap?
other problem - if I fill this gap from another vendor, after reloading Ninja this gap will be exist again. What I need to do? Haw can I fix it? reloading ,etc - dod not help - try many times...

NinjaTrader_Kyle · 11-16-2009, 01:47 PM

Hello Dendroud,

Thank you for your reply.

Unfortunately, this data will not be available in NinjaTrader 6.5.
The data is recorded on the NinjaTrader 7 historical data server.

If you have another data provider that offers historical data for futures instruments, you can disable historical data for Zen-Fire within the Account Connection menu.

11-15-2009, 11:48 PM	#1
pauly139 Member Join Date: Sep 2008 Location: Sunshine Coast, Australia Posts: 98 Thanks: 0 Thanked 0 times in 0 posts	Large gap in ES data Connecting to zenfire (through Mirus) today I see a large gap in data from over the weekend. I have repaired the database / reloaded historical data twice to no avail. The gap persists. Any advice on how to resolve this before market open? Rgds Paul
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11-16-2009, 12:32 AM	#2
Dendroud Junior Member Join Date: Feb 2009 Posts: 2 Thanks: 0 Thanked 0 times in 0 posts	Sam same think , gold futures
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11-16-2009, 12:32 AM	#3
hegh2000 Senior Member Join Date: Nov 2008 Location: Paris Posts: 201 Thanks: 0 Thanked 10 times in 3 posts	hello, I have no DATA between 8h00 - 8h300 on FESX.
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11-16-2009, 03:19 AM	#4
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,414 Thanks: 252 Thanked 978 times in 961 posts	Good morning guys, unfortunately we have a data server issue at this time and looking into it, I'll update this thread when I have more info. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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11-16-2009, 05:08 AM	#5
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,414 Thanks: 252 Thanked 978 times in 961 posts	Update - the issues were resolved and the server is now again recording the data as expected. Unfortunately we don't have the means to backfill the gaps on the charts. Sorry for the inconvenience. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

11-16-2009, 05:39 AM	#6
Baruch Senior Member Join Date: Mar 2009 Posts: 441 Thanks: 0 Thanked 25 times in 16 posts	Hi Bertrand, It appears that NT7 does have the missing data! Can't you transfer it to 6.5. Baruch
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11-16-2009, 07:04 AM	#7
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,414 Thanks: 252 Thanked 978 times in 961 posts	Correct Baruch, unforuntately it's not possible to transfer it at this time. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

11-16-2009, 12:36 PM	#8
dave1992 Senior Member Join Date: Nov 2008 Location: UK Posts: 637 Thanks: 0 Thanked 1 time in 1 post	What exactly is going on here? I'm missing data in both 6.5 and 7. Primary feed Zen Fire, historical, IQFeed - doesn't matter what I reload, or which contract (try 6E, Z) I'm missing data from yesterday to 1330 GMT in NT 7, and 1020 GMT in 6.5 Reload doesn't help - shouldn't data be retrieved from IQFeed? regards Dave
	Facebook Twitter YouTube

11-16-2009, 01:13 PM	#9
NinjaTrader_Kyle NinjaTrader Customer Service Join Date: Dec 2008 Location: Denver, CO, USA Posts: 7,353 Thanks: 146 Thanked 253 times in 249 posts	Hi Dave, Thank you for your post. There was a server outage over the weekend and data from that time period will not be available from your Zen-Fire connection. You will need to 'fill in the gap' using your IQ connection. Kyle NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

11-16-2009, 01:35 PM	#10
Dendroud Junior Member Join Date: Feb 2009 Posts: 2 Thanks: 0 Thanked 0 times in 0 posts	Den I have only Zen Fire data provider - when can I get data for filled this gap? other problem - if I fill this gap from another vendor, after reloading Ninja this gap will be exist again. What I need to do? Haw can I fix it? reloading ,etc - dod not help - try many times...
	Facebook Twitter YouTube

11-16-2009, 01:47 PM	#11
NinjaTrader_Kyle NinjaTrader Customer Service Join Date: Dec 2008 Location: Denver, CO, USA Posts: 7,353 Thanks: 146 Thanked 253 times in 249 posts	Hello Dendroud, Thank you for your reply. Unfortunately, this data will not be available in NinjaTrader 6.5. The data is recorded on the NinjaTrader 7 historical data server. If you have another data provider that offers historical data for futures instruments, you can disable historical data for Zen-Fire within the Account Connection menu. Kyle NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

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