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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Member
Join Date: Sep 2009
Posts: 45
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Hello
I am getting the following error message when attempting to load the charts that contain the ym. What did I do...or what do I do now? btw >> This occurs on the minute interval settings...the ticks are fine. Please advise Thanks link >> http://screencast.com/t/G4kt0N9cWOgn
Last edited by always4nu; 10-01-2009 at 10:34 PM.
Reason: additional info
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#2 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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Hi,
Please follow the instructions below to repair the NinjaTrader database.
Vincent
NinjaTrader Customer Service |
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#3 |
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Member
Join Date: Sep 2009
Posts: 45
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Hello - and thanks for the reply. I am not able to do this...and have provided a video shot of what happens
>> http://screencast.com/t/T1x998gR Please advise. Thanks! |
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#4 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
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Hi,
Can you rename the NinjaTrader.Old.MDB file in the following folder: Start menu--> My Documents--> NinjaTrader 6.5--> DB folder. Name it NinjaTrader.MDB. Then restart the software and connect. Now see if the error persists on loadin YM chart data. If it does, repair your database again and see if that corrects. If this doesn't solve the issue, cut and paste the NinjaTrader.MDB file to a location outside of the NinjaTrader 6.5 folder and restart the software. This will give you a complete new database, however you would still have the old one available if you want use it again.
Vincent
NinjaTrader Customer Service |
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#5 |
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Member
Join Date: Sep 2009
Posts: 45
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Hello
This worked but what is the overall impact of doing this? What have I lost ? Thanks! |
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#6 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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Hi,
A new and fresh database has been created. You've lost all settings, strategies etc from the old database. However since you have copied the old database to a location outside of the NinjaTrader 6.5 folder, you could still access it by adding the old database back.
Vincent
NinjaTrader Customer Service |
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#7 |
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Member
Join Date: Sep 2009
Posts: 45
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Vincent -
I am not sure what good it does me to have the db if it generates an error for me when I attempt to use it. What am I missing? Thanks! |
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#8 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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The old one was corrupt, the new one should not give you these errors.
Vincent
NinjaTrader Customer Service |
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#9 |
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Member
Join Date: Sep 2009
Posts: 45
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No, I am sorry...I mean the old db. You suggested that if I needed to, I could use the old db. the question is why would I do that if it generates an error for me?
Thanks! |
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#10 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
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Yep, was incorrect there. Better not to use it.
I was under the impression that you were still using everything else with this DB and since it contains settings you should have to set up everything again. But it's better to use the fresh one and set up everything new. Sorry for the confusion.
Vincent
NinjaTrader Customer Service |
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