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09-10-2009, 03:39 AM
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#1 |
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Member
Join Date: Jan 2009
Location: Sweden
Posts: 83
Thanks: 0
Thanked 0 times in 0 posts
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Reload Historical Data
Hello
When I started NT and connected this morning I did not get any load of data - This means data from when I disconnected yesterday evening and until I connected today is not on the charts. I can not press "Reload Hiscorical Data" - when i right click on charts -This light gray and not black the same is the case for : "strategies" "Zoom out" "Copy" "Paste" What is wrong? Looking forward to hear from you. Best regards Michael |
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09-10-2009, 03:47 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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Hi,
Thank you for reporting. We are aware of this Please see this post: http://www.ninjatrader-support2.com/...500#post114500 We will keep the above post open for any updates on this matter.
Vincent
NinjaTrader Customer Service |
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09-10-2009, 03:53 AM
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#3 |
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Member
Join Date: Jan 2009
Location: Sweden
Posts: 83
Thanks: 0
Thanked 0 times in 0 posts
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Reloaf Historic Data
Thank you for your prompt reply
But what do I do ? The link you provided did not give any answer. Thank you in advance Michael |
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09-10-2009, 03:59 AM
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#4 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
Thanked 3 times in 3 posts
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Hi,
That is correct since we are still investigating. However, we want to keep one post open for this issue and not several ones. Therefore all updates will be posted in that thread. Vince
Vincent
NinjaTrader Customer Service |
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09-10-2009, 04:01 AM
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#5 |
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Member
Join Date: Jan 2009
Location: Sweden
Posts: 83
Thanks: 0
Thanked 0 times in 0 posts
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OK Thanks will followe the develpment on thr thread.
Michael |
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09-10-2009, 04:21 AM
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#6 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,382
Thanks: 252
Thanked 967 times in 950 posts
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Hi guys, the issues should be resolved - please restart NinjaTrader and reconnect.
Bertrand
NinjaTrader Customer Service |
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