NT will not complete installation

Craig · 09-09-2009, 02:41 AM

I removed Ninja because of problems. When I tried to re install I get a message that reads; Another installation is in progress. You must complete that one before continuing this one. I have rebooted and still get this message.

NinjaTrader_Jason · 09-09-2009, 04:36 AM

Hello Craig,

Can you please check the Windows task manager and check if you see the installation running somewhere.

Reboot your PC once more and clear your browser cache. Subsequently try the installation once more.

Craig · 09-09-2009, 12:44 PM

Hi Jason,

I have done as requested. No change.

NinjaTrader_Vincent · 09-09-2009, 02:08 PM

Hi,

Check on your computer if there's anything from NinjaTrader left on your computer. If there is delete it. and reboot your machine after.

Then, please send a note to support at ninjatrader dot com and refer to this post. We will send you new installation instructions then.

09-09-2009, 02:41 AM	#1
Craig Junior Member Join Date: Jun 2008 Posts: 3 Thanks: 0 Thanked 0 times in 0 posts	NT will not complete installation I removed Ninja because of problems. When I tried to re install I get a message that reads; Another installation is in progress. You must complete that one before continuing this one. I have rebooted and still get this message.
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09-09-2009, 04:36 AM	#2
NinjaTrader_Jason NinjaTrader Customer Service Join Date: Aug 2007 Location: Breda, Netherlands Posts: 11,215 Thanks: 82 Thanked 332 times in 324 posts	Hello Craig, Can you please check the Windows task manager and check if you see the installation running somewhere. Reboot your PC once more and clear your browser cache. Subsequently try the installation once more. Jason NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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09-09-2009, 12:44 PM	#3
Craig Junior Member Join Date: Jun 2008 Posts: 3 Thanks: 0 Thanked 0 times in 0 posts	Hi Jason, I have done as requested. No change.
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09-09-2009, 02:08 PM	#4
NinjaTrader_Vincent NinjaTrader Customer Service Join Date: Mar 2005 Location: Amsterdam, The Netherlands Posts: 2,042 Thanks: 0 Thanked 3 times in 3 posts	Hi, Check on your computer if there's anything from NinjaTrader left on your computer. If there is delete it. and reboot your machine after. Then, please send a note to support at ninjatrader dot com and refer to this post. We will send you new installation instructions then. Vincent NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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