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Old 09-08-2009, 06:55 AM   #1
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Default GBP Incorrect Day/5min open price

Was looking at the daily GBPUSD and the 5 minute togther today and noticed that many times they don't correlate the prices of the open of the day. Example: 9.7.09 the daily open for the daily chart is 1.6391, the open of the 00:00 5 minute bar for the same day is 1.6381 (10 pips off). I have both charts using 12:00 am to 12:00 am and my data provider is eSignal.

Any ideas/suggestions/settings on correcting this problem?
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Old 09-08-2009, 07:22 AM   #2
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Hello jrs,

Thank you for your post.

I see the same values on both the daily and the five minute charts on my end.

Please try right clicking in each chart and selecting 'Reload Historical Data.'
After reloading, please let me know if the issue persists.
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Old 09-08-2009, 07:34 AM   #3
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Yep, tried the reload of data. Also, reset and repaired the database (pretty sure that wouldn't do anything, but what the heck). Also, cold booted the computer just to be on the safe side. Still the same values. I have the computer time zone set to EST time also (as I am in AZ).

This is not the only day, that I see this either, there are quite a few.
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Old 09-08-2009, 07:36 AM   #4
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Hi jrs,

Thank you for your reply.

I take it that you have tried new charts as well then?
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Old 09-08-2009, 08:08 AM   #5
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Sorry, good idea but didn't think of it. Tried it though and it is still the same. Also, created a new workspace with new charts with the same results (not matching).
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Old 09-08-2009, 08:13 AM   #6
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Hi jrs,

Thank you for your reply.

Please try this:
From the Control Center, click Tools > Historical Data > Delete.
In the delete menu, select the GBPUSD pair and delete all data for all interval types.

Then, open two new GBPUSD charts to reload historical.
With the fresh data in the new charts, do the values match?
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Old 09-08-2009, 08:22 AM   #7
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I disconnected esignal, closed all my charts/workspaces, then cleared the data. Compacted the database as it suggested too. Cold booted the computer.

New workspace and plain charts (with no indicators/strategies), still the same. Also checked the Log, no errors showing.
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Old 09-08-2009, 08:31 AM   #8
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Hi jrs,

Thank you for your reply.

How are you accessing GBPUSD on the two charts?
Is the instrument added to your default list?
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Old 09-08-2009, 05:54 PM   #9
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Yes, it is in my Default list as $GBPUSD. I only have one list (Default) and it has 6 items in it.
To create the chart, I just tell it to create a new chart, and choose this instrument from the pick list, the choose the time frame and no indicators.
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Old 09-09-2009, 03:59 PM   #10
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Hi jrs,

Can you please go to Tools-->Instrument Manager and then remove the GBPUSD dollars from the default instrument list.

Then please go to Tools-->Options-->Misc-->Reset Instruments.

Recreate the charts new and then right click-->Reload Historical data.
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Old 09-09-2009, 08:17 PM   #11
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Hi, I tried that, and again, no luck.
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Old 09-10-2009, 07:46 AM   #12
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Hi jrs,

Thank you for your reply.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your log and trace files from today's date.
You will find the log file here: My Documents > NinjaTrader 6.5 > Log > log.20090910.txt
You will find the trace file here: My Documents > NinjaTrader 6.5 > Trace > trace.20090910.txt
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