Failed to verify License

[sempre76]

Hi,

i connecting to the internet via a automatic configuration script. i also tried to specify the proxy server and port directly. I always become the error message: "Failed to verify License".

There comes no popup to input username/password!?!?

Is there a way to specify these settings in NT?

thanks
mario

[NinjaTrader_Jason]

Hello Mario,

The error indicates NinjaTrader cannot connect to its license server to verify the license you have entered. Please check for software such as (corporate) firewalls, spyware and anti-virus software that could be blocking NinjaTrader. In some cases the modem/router has built-in software that prevents the connection to be established.

NinjaTrader itself connects to standard web address via HTTP protocol through whatever port is defined for internet browsing on the target PC (Port 80 by default) to connect to its license server.

[sempre76]

at home there is no problem to connect to the license server, in office i become the error message. the only difference is, that in office i connect through a proxy to the internet. in the firewall settings NT is allowed to communicate turough the firewall. i have also set the "<proxy usesystemdefault="True"/>".

[NinjaTrader_Jason]

Have you try a reboot and restart of NinjaTrader?

If the issue persist, please send me an email to support[at]ninjatrader[dot]com including the license you have entered.

Please reference this thread and put 'Attn Jason' in the subject header.