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This website will be down for maintenance from Friday May 24th at 6PM MDT until Saturday May 25th at 11AM MDT. We apologize for the inconvenience. If you need assistance during this time, please email sales@ninjatrader.com
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| Charting Support for NinjaTrader Advanced Charting. |
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#1 |
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Junior Member
Join Date: Oct 2008
Posts: 26
Thanks: 0
Thanked 0 times in 0 posts
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The index prices are wrong and is showing the spx highs yesterday at 1027. I spoke with barchart, who is my data provider..and this was their respsonse. Any suggestions on getting yesterdays prices back. It is hard to draw trendlines with missing numbers. Thanks in advance..Gary
Mr. Dean, We apologize for the inconvenience. Ninja 6.5 is pointed to an older API on the Barchart side. The Barchart server was updating but not storing the data. Unfortunately, we have no way of getting that back. The new Barchart API that is compatible with Ninja 7.0 has this data in a completely different format. That is why we can not slap it into the older server. Ninja 7.0 is supposed to be released in a Beta version at the end of September. Once again we apologize for the inconvenience. |
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,353
Thanks: 146
Thanked 253 times in 249 posts
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Hello Gary,
Thank you for your note. It is true that NinjaTrader 7 will be using a newer version of the BarChart API. Unfortunately, I have no work-around for you aside from using another data source to obtain that days data.
Kyle
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Oct 2008
Posts: 26
Thanks: 0
Thanked 0 times in 0 posts
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what about of I just remove ninja and reload it again..will the prices pop up then or are they gone forever. This is a problem for me, as I have a subscription based web site. Not having correct candles will be very tough. Any suggestions as far as data [provider?
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#4 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,353
Thanks: 146
Thanked 253 times in 249 posts
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Hello Gary,
Thank you for your reply. If BarChart no longer has this data available, the data will not reload even after an uninstall. Unfortunately, I am not able to recommend one provider over another. eSignal and DTN.IQ do, however, offer a data-only service which may meet your needs for the time being.
Kyle
NinjaTrader Customer Service |
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#5 |
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Junior Member
Join Date: Oct 2008
Posts: 26
Thanks: 0
Thanked 0 times in 0 posts
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OK, I have just signed up for the e-signal data feed, but I can't get that data feed to open in ninja. Any suggestions?
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#6 |
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Junior Member
Join Date: Oct 2008
Posts: 26
Thanks: 0
Thanked 0 times in 0 posts
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I am getting a login failed: unable to connect to level2 host message
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#7 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,353
Thanks: 146
Thanked 253 times in 249 posts
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Hi Gary,
Thank you for your reply. If you have not subscribed to Level II data from eSignal, you must leave the “Level II server” field (highlighted in yellow below at the following link: http://www.ninjatrader.com/webnew/support_esignal.htm) blank. Level II data provides the Depth-of-Market information for NinjaTrader and this data will not appear in NinjaTrader if you have not subscribed to it.
Kyle
NinjaTrader Customer Service |
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