NinjaTrader Support Forum  

Go Back   NinjaTrader Support Forum > Application Technical Support > Connecting

Connecting Support for establishing connections to your broker or market data service provider.

Reply
 
Thread Tools Display Modes
Old 08-12-2009, 11:31 PM   #1
Reggie1
Junior Member
 
Join Date: Aug 2009
Posts: 2
Thanks: 0
Thanked 0 times in 0 posts
Default MBT provider not listed in ninjatrader

Hi,
I am using ninjatrader demo account presently, using Gain for demo trading and looking to connect to MBT as my provider to go live. I have followed the video connection instructions and have installed MB Navigator 11.2.0.2 but when i get to the drop down list of providers in ninja, MBT is not listed. Can anyone help with this?

Cheers
Reggie
Reggie1 is offline  
Reply With Quote
Old 08-13-2009, 02:26 AM   #2
NinjaTrader_Bertrand
NinjaTrader Customer Service
 
NinjaTrader_Bertrand's Avatar
 
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
Default

Reggie, welcome to our forums! Please contact me with the license key you use ( Help > License Key ) under support at ninjatrader dot com - thanks
NinjaTrader_Bertrand is offline  
Reply With Quote
Old 09-11-2009, 12:40 AM   #3
88888
Junior Member
 
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
Default MBT not listed in NT

Hi,

I have downloaded the last version of NT (demo) and I have the MBT navigator featured on your website. I also have a demo MBT Account. However, when I want to create a new connection, MBT is not listed in the providers list. I normally use Zenfire as my datafeed from Mirus.

Do I need another licence? What do you reckon? I would like to test this setup before going live.
88888 is offline  
Reply With Quote
Old 09-11-2009, 03:49 AM   #4
NinjaTrader_Bertrand
NinjaTrader Customer Service
 
NinjaTrader_Bertrand's Avatar
 
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
Default

Please check your PM's and the other thread you posted this already in, thanks.
NinjaTrader_Bertrand is offline  
Reply With Quote
Old 09-11-2009, 04:25 AM   #5
88888
Junior Member
 
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
Default

Thanks. You are very quick.

Unfortunately I already have this licence key from NT and it doesnt work.

What should I do?

I think NT doesnt detect MBT Navigator. I have reinstalled everything (MBT first, then NT) but NT still doesnt list MBT when I want to create a new connection.
88888 is offline  
Reply With Quote
Old 09-11-2009, 04:26 AM   #6
NinjaTrader_Bertrand
NinjaTrader Customer Service
 
NinjaTrader_Bertrand's Avatar
 
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
Default

Just send you a response to your PM.
NinjaTrader_Bertrand is offline  
Reply With Quote
Old 09-11-2009, 04:36 AM   #7
88888
Junior Member
 
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
Default

Many Thanks!!!
88888 is offline  
Reply With Quote
Old 09-11-2009, 04:38 AM   #8
88888
Junior Member
 
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
Default

Still not working...

I am using vista 64. Do you think it could be the problem?
88888 is offline  
Reply With Quote
Old 09-11-2009, 04:44 AM   #9
NinjaTrader_Bertrand
NinjaTrader Customer Service
 
NinjaTrader_Bertrand's Avatar
 
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
Default

Might be, 64 bit OS are officially not supported by us with NinjaTrader 6.5

So when you try to create the MBT connection under Tools > Account Connections > Add you still can't see MBTrading listed provider?

http://www.ninjatrader.com/webnew/support_MB.htm
NinjaTrader_Bertrand is offline  
Reply With Quote
Old 09-11-2009, 04:48 AM   #10
88888
Junior Member
 
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
Default

No.

I stopped the UAC on vista. It still doesnt appear.

It's strange because it seems to work for everybody else!
88888 is offline  
Reply With Quote
Old 09-11-2009, 04:49 AM   #11
88888
Junior Member
 
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
Default

Is-there any other way to force the system? Maybe in the ini file?
88888 is offline  
Reply With Quote
Old 09-11-2009, 04:53 AM   #12
NinjaTrader_Bertrand
NinjaTrader Customer Service
 
NinjaTrader_Bertrand's Avatar
 
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
Default

88888, what you can do is deleting the config.xml file under MyDocuments\NinjaTrader 6.5 with NinjaTrader closed. Then restart and recreate the account connections needed.
NinjaTrader_Bertrand is offline  
Reply With Quote
Old 09-11-2009, 04:56 AM   #13
88888
Junior Member
 
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
Default

Thanks. I will try and will let you know the outcome.

BTW, your support is great!
88888 is offline  
Reply With Quote
Old 09-11-2009, 11:42 AM   #14
88888
Junior Member
 
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
Default

It's working. Thanks for your help!!!!
88888 is offline  
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
NinjaTrader and Indian listed instruments - problems varunkhandelwal Miscellaneous Support 15 02-17-2010 04:00 AM
forex historical tick data provider compatible with Ninjatrader gamevoodoo Charting 1 07-31-2009 03:53 PM
MBT and NinjaTrader Setup surfeur Automated Trading 3 06-02-2008 03:59 PM
NinjaTrader, MBT, Forex Speedie6 SuperDOM and other Order Entry Windows 10 04-11-2008 09:24 AM
Livecharts as data provider to NinjaTrader? morfius Miscellaneous Support 3 04-01-2005 01:45 AM


All times are GMT -6. The time now is 09:40 PM.