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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Junior Member
Join Date: Aug 2009
Posts: 2
Thanks: 0
Thanked 0 times in 0 posts
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Hi,
I am using ninjatrader demo account presently, using Gain for demo trading and looking to connect to MBT as my provider to go live. I have followed the video connection instructions and have installed MB Navigator 11.2.0.2 but when i get to the drop down list of providers in ninja, MBT is not listed. Can anyone help with this? Cheers Reggie |
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#2 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
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Reggie, welcome to our forums! Please contact me with the license key you use ( Help > License Key ) under support at ninjatrader dot com - thanks
Bertrand
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
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Hi,
I have downloaded the last version of NT (demo) and I have the MBT navigator featured on your website. I also have a demo MBT Account. However, when I want to create a new connection, MBT is not listed in the providers list. I normally use Zenfire as my datafeed from Mirus. Do I need another licence? What do you reckon? I would like to test this setup before going live. |
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#4 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
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Please check your PM's and the other thread you posted this already in, thanks.
Bertrand
NinjaTrader Customer Service |
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#5 |
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Junior Member
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
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Thanks. You are very quick.
Unfortunately I already have this licence key from NT and it doesnt work. What should I do? I think NT doesnt detect MBT Navigator. I have reinstalled everything (MBT first, then NT) but NT still doesnt list MBT when I want to create a new connection. |
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#6 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
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Just send you a response to your PM.
Bertrand
NinjaTrader Customer Service |
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#7 |
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Junior Member
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
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Many Thanks!!!
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#8 |
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Junior Member
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
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Still not working...
I am using vista 64. Do you think it could be the problem? |
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#9 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
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Might be, 64 bit OS are officially not supported by us with NinjaTrader 6.5
So when you try to create the MBT connection under Tools > Account Connections > Add you still can't see MBTrading listed provider? http://www.ninjatrader.com/webnew/support_MB.htm
Bertrand
NinjaTrader Customer Service |
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#10 |
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Junior Member
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
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No.
I stopped the UAC on vista. It still doesnt appear. It's strange because it seems to work for everybody else! |
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#11 |
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Junior Member
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
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Is-there any other way to force the system? Maybe in the ini file?
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#12 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,569
Thanks: 262
Thanked 1,018 times in 999 posts
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88888, what you can do is deleting the config.xml file under MyDocuments\NinjaTrader 6.5 with NinjaTrader closed. Then restart and recreate the account connections needed.
Bertrand
NinjaTrader Customer Service |
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#13 |
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Junior Member
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
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Thanks. I will try and will let you know the outcome.
BTW, your support is great! |
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#14 |
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Junior Member
Join Date: Aug 2009
Posts: 9
Thanks: 0
Thanked 0 times in 0 posts
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It's working. Thanks for your help!!!!
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