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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Member
Join Date: Mar 2009
Posts: 60
Thanks: 0
Thanked 0 times in 0 posts
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Hi,
I can't get the chart for YM to display. I get the message "Error on loading chart data for 'YM 09-09 ECBot'. NinjaTrader data server does not support this instrument, no data available.". I am using NinjaTrader with Zenfire and the symbol has been defined as YM against zenfire correctly in Instrument Manager/Symbol Map. Please can anyone help. Thanks |
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,324
Thanks: 92
Thanked 354 times in 345 posts
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Hello SuperDriveGuy,
Please enable the Globex exchange and disable the ECBot exchange in the Instrument Manager as per the YM. http://www.ninjatrader-support.com/H...struments.html Let me know if the error message persists and tell me what version of NinjaTrader you have installed. You can check this at Help-->About.
Jason
NinjaTrader Customer Service |
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#3 | |
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Member
Join Date: Mar 2009
Posts: 60
Thanks: 0
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Quote:
I thought the YM symbol was at CBOT, but anyways it works now. My NT version is 6.5.1000.8. Thanks again. |
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#4 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,324
Thanks: 92
Thanked 354 times in 345 posts
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Great to hear it worked.
In addition, I suggest to download and install our latest version (6.5.1000.11) on top of your current version at the link below as well. http://www.ninjatrader.com/webnew/su...ationguide.htm
Jason
NinjaTrader Customer Service |
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#5 | |
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Member
Join Date: Mar 2009
Posts: 60
Thanks: 0
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Quote:
Appreciate you quick responses. |
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#6 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,324
Thanks: 92
Thanked 354 times in 345 posts
|
It will install on top of your current installation, but it will not affect your settings or data you saved.
Jason
NinjaTrader Customer Service |
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#7 |
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Member
Join Date: Mar 2009
Posts: 60
Thanks: 0
Thanked 0 times in 0 posts
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