NT 6.5 memory Problem ?

[T2020]

I can make NT crash at will . Just put up a 3 min chart of ZB or ES with 10
or so indicators on it . Manually scroll it back a couple of days and then click
and hold down the right scroll arrow at the bottom of the chart . The chart
will start to scroll , cpu usage will go up to 35 % or so and then it hits 50 %
and NT completely freezes up . I actually have about 6 charts open , but I
was only scrolling One . Happens every time . ???

[NinjaTrader_RJ]

Originally Posted by T2020

I can make NT crash at will . Just put up a 3 min chart of ZB or ES with 10
or so indicators on it . Manually scroll it back a couple of days and then click
and hold down the right scroll arrow at the bottom of the chart . The chart
will start to scroll , cpu usage will go up to 35 % or so and then it hits 50 %
and NT completely freezes up . I actually have about 6 charts open , but I
was only scrolling One . Happens every time . ???

Hello T2020,

Thank you for your post.

Can you check the log tab of the Control Center for any errors once you restart NinjaTrader?

[T2020]

Originally Posted by NinjaTrader_RJStein

Hello T2020,

Thank you for your post.

Can you check the log tab of the Control Center for any errors once you restart NinjaTrader?

No errors . Just a session break and all normal .... ?

[NinjaTrader_RJ]

Originally Posted by T2020

No errors . Just a session break and all normal .... ?

Ok, can I ask you to send in your trace and log files for today?

Go to Help --> Mail to Support. Put attn: Ray Stein and a link to this thread in the subject.

Thank you!

[T2020]

Originally Posted by NinjaTrader_RJStein

Ok, can I ask you to send in your trace and log files for today?

Go to Help --> Mail to Support. Put attn: Ray Stein and a link to this thread in the subject.

Thank you!

Couldn't get the " Mail to Support " to work so I just sent a regular email
with the requested info . thx

[NinjaTrader_RJ]

Originally Posted by T2020

Couldn't get the " Mail to Support " to work so I just sent a regular email
with the requested info . thx

Thank you for sending that in, but unfortunatelly I don't see any helpful information.

Can you tell me the exact chart setup you are using so I can try to reproduce this?

Thank you!

[T2020]

I don't know if it has some to do with be post market , but now I'm having
trouble scrolling a Range chart . I open one range chart , left click in the
middle of the chart to drag it to the right and it immediately freezs up NT .
I've rebooted my computer , NT , my PC tottally patched and up to date .
Just dont' get it . !

[NinjaTrader_Jason]

Does the issue persists when no indicators are applied in the chart.

If so, please add your indicators one by one and check when the unresponsiveness occurs.

[T2020]

Originally Posted by NinjaTrader_Jason

Does the issue persists when no indicators are applied in the chart.

If so, please add your indicators one by one and check when the unresponsiveness occurs.

Odd thing is , it doesn't easily happen during regular market hours .

[NinjaTrader_RJ]

Originally Posted by T2020

Odd thing is , it doesn't easily happen during regular market hours .

Can you list the indicators you have on your chart so I can test this?