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Connecting Support for establishing connections to your broker or market data service provider.

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Old 07-16-2009, 07:01 PM   #1
tradergino
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Default New User Connection Issue

New user here. My broker is MB Trading and I have their Navigator open and running. I set up my data feed earlier in Ninjatrader. When I go to File/connect to connect, I get an message saying:" MBT Navigator login failed, please check username/password. I double-checked everything twice. How can this be if I have Navigator open using my username/password and it's running? Thanks!
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Old 07-16-2009, 07:14 PM   #2
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Hmm. I tried connecting to "External data feed", got a confirmation tone and a green box in the left-hand corner says "Connected-External. Now when I try to bring up a chart, it's a blank screen. Challenges, challenges..
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Old 07-16-2009, 07:27 PM   #3
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Ok, I am connected! I enabled "Connect to MB Trading " in the account connection set-up. Still no data on charts. Read a post where an e-signal user had the same problem an he was told heede Level II quotes enabled? That must apply to me also as I have only smth. called Level 1.5. Thanks!
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Old 07-17-2009, 02:09 AM   #4
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Hello tradergino,

The eSignal Level II requirement is not related to your situation.

Unfortunately it is as expected you will not display historical data in charts when connected to MBTrading. Historical data is not supported as per the link below.
http://www.ninjatrader-support.com/H...ricalData.html

However, you should be able to receive real-time data in the chart.
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