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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Member
Join Date: May 2009
Posts: 81
Thanks: 1
Thanked 1 time in 1 post
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It seems that I cannot remove orders from the "Orders" tab on the Control Center. I've tried canceling them individually and "cancel all" to no avail. When I connect to barchart or yahoo they show up the same but with different connection (obviously).
Every time I exit NT it indicates that I have 7 open orders and am I sure I want to close. They are Sim101. Also, these orders appear on my chart which is also annoying. Any idea on how to remove these relic orders? I've tried repairing my db which didn't work. Thanks. |
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,215
Thanks: 82
Thanked 332 times in 324 posts
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Hello eleven,
Please note that you can only cancel orders in the Orders-tab that have an 'accepted' or 'working' status. More information can be found at the link below. http://www.ninjatrader-support.com/H...OrdersTab.html As per the orders in the sim101 account, please reset the sim101 account. Go to Tools-->Options-->Simulator-tab and click Reset.
Jason
NinjaTrader Customer Service |
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