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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Junior Member
Join Date: Jun 2009
Posts: 3
Thanks: 0
Thanked 0 times in 0 posts
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When I attemp to make a connection through Trading Technologies I get a Login Failed: The Fix server is not responding, unable to connect message. Then if I try the connection again I get Login Failed: Unable to initialize API: Configuration failed: Could not open body file. I am switching to a live account after having a demo for a while. I have set up and received my Live Key and have entered all the information from my broker in the new connection section, but am still getting this error. Thanks for the help.
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#2 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,416
Thanks: 252
Thanked 978 times in 961 posts
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Garro, welcome to our forums! Please doublecheck the entered info for your live account to ensure no extra / blank character splipped in accidentially. Then restart NinjaTrader and reconnect to your TT connection. If this does not help, please contact me at support at ninjatrader dot com Attn Bertrand with your TT login info so I can reproduce and test this on my end, thanks.
Bertrand
NinjaTrader Customer Service |
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