Sim failed connection with TT

[mysthars]

Hi, I am trying to establish a demo connection with TT but it gaves me an error: Login failed: Unable to initialize API: Configuration failed: Could not open body file.
Somebody can help please?
Thank you

[NinjaTrader_RJ]

Hello,

Thank you for your post.

Can you please try restarting NinjaTrader?

[mysthars]

Thanks for you answer.
I did restarted NT, but now I get another Login failed message: The Fix server is not responding, unable to connect.
What can I do?
Thanks

[NinjaTrader_Kyle]

Hello,

Thank you for your reply.

Please delete and recreate your connection.

To delete:
From the Control Center, click Tools > Account Connections. In the account connections menu, select your connection and click Remove.

Then, recreate the connection using the steps listed at the following link: http://www.ninjatrader.com/webnew/su...chnologies.htm

[mysthars]

Hi,
OK I deleted again, I set it up agiain the connection like in the tutorial, I got the same message: Login failed: Unable to initialize API: Configuration failed: Could not open body file.
I closed and reopened NT and I got again the same message: Login failed message: The Fix server is not responding, unable to connect.
Is there anything that I can do?
Thanks

[NinjaTrader_Kyle]

Hello,

Thank you for your reply.

What version of NinjaTrader are you using? You can check under Help > About.

[mysthars]

6.5.1000.8

thanks

[NinjaTrader_Kyle]

Hello,

Thank you for your reply.

Please upgrade to the current release and let me know if the issue persists.

You can download NinjaTrader 6.5.1000.9 from the following link: http://www.ninjatrader.com/webnew/download_download.htm

[mysthars]

I installed the new version, I tried to connect but I get the same message:
The Fix server is not responding, unable to connect.
Then I tried to connect again I got the same message: Unable to initialize API: Configuration failed: Could not open body file.

thanks

[NinjaTrader_Kyle]

Hello,

Thank you for your reply.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line. If you would include a link to this forum thread, that would be helpful. Thank you!

[mysthars]

OK,
I did, hope it's gonna work.
Thanks for your help

[GerTrader]

Hello,

what was the solution here? We have the same problem with our (real, not demo) TT connection.

[NinjaTrader_RJ]

Originally Posted by GerTrader

Hello,

what was the solution here? We have the same problem with our (real, not demo) TT connection.

Hello GerTrader,

Thank you for your post.

Some common reasons for the Fix server not responding error are:

1.) Incorrect login credentials. Be sure you have entered the information EXACTLY as your broker sent it.

2.) Firewall, antivirus, or other protection software blocking the connection. Try disabling any of these if you have them installed.

3.) Router issues. Try a hardwire connection if possible.