"you can not trade a futures contract in the dynamic superdom. use the static dom"

mic.o8o · 04-22-2009, 09:38 AM

I am getting this error message please help!

NinjaTrader_Kyle · 04-22-2009, 09:46 AM

Hi mic.o8o,

Thank you for your note.

Could you please send a message to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

Please include your license key. You will find this listed under Help > License Key.

Thank you!

NinjaTrader_RJ · 04-22-2009, 10:00 AM

Hello,

This error means that you are enabled for the Static SuperDOM, so you must use that for futures trading.

If you wish, we can disable the Static SuperDOM so you only have access to the Dynamic and you can then trade futures contracts. Please respond by email, not on this thread, if you wish to disable the Static SuperDOM.

Thank you!

mic.o8o · 04-22-2009, 10:02 AM

Am I paying for static dom every time i make a trade?

NinjaTrader_RJ · 04-22-2009, 10:18 AM

Yes, some brokers include this in their price structure. If you don't have to purchase TT credits from us, than your broker most likely includes it.
Please see this link for more information on the TT credits: http://www.ninjatrader.com/webnew/tr...settlement.htm

mic.o8o · 04-22-2009, 10:22 AM

If I am trading off the chart does the fee still apply to the transaction?

NinjaTrader_RJ · 04-22-2009, 10:53 AM

Yes, when you have the Static SuperDOM enabled, any trade you make in any window will use TT credits.

See this thread for a discussion of similar questions: http://www.ninjatrader-support2.com/...perDOM+credits

04-22-2009, 09:38 AM	#1
mic.o8o Member Join Date: Feb 2008 Posts: 59 Thanks: 2 Thanked 0 times in 0 posts	"you can not trade a futures contract in the dynamic superdom. use the static dom" I am getting this error message please help!
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04-22-2009, 09:46 AM	#2
NinjaTrader_Kyle NinjaTrader Customer Service Join Date: Dec 2008 Location: Denver, CO, USA Posts: 7,433 Thanks: 156 Thanked 262 times in 257 posts	Hi mic.o8o, Thank you for your note. Could you please send a message to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line. Please include your license key. You will find this listed under Help > License Key. Thank you! Kyle NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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04-22-2009, 10:00 AM	#3
NinjaTrader_RJ NinjaTrader Customer Service Join Date: Jul 2008 Location: Denver, CO, USA Posts: 1,831 Thanks: 4 Thanked 19 times in 18 posts	Hello, This error means that you are enabled for the Static SuperDOM, so you must use that for futures trading. If you wish, we can disable the Static SuperDOM so you only have access to the Dynamic and you can then trade futures contracts. Please respond by email, not on this thread, if you wish to disable the Static SuperDOM. Thank you! Ray S NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

04-22-2009, 10:02 AM	#4
mic.o8o Member Join Date: Feb 2008 Posts: 59 Thanks: 2 Thanked 0 times in 0 posts	Am I paying for static dom every time i make a trade?
	Facebook Twitter YouTube

04-22-2009, 10:18 AM	#5
NinjaTrader_RJ NinjaTrader Customer Service Join Date: Jul 2008 Location: Denver, CO, USA Posts: 1,831 Thanks: 4 Thanked 19 times in 18 posts	Yes, some brokers include this in their price structure. If you don't have to purchase TT credits from us, than your broker most likely includes it. Please see this link for more information on the TT credits: http://www.ninjatrader.com/webnew/tr...settlement.htm Ray S NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

04-22-2009, 10:22 AM	#6
mic.o8o Member Join Date: Feb 2008 Posts: 59 Thanks: 2 Thanked 0 times in 0 posts	If I am trading off the chart does the fee still apply to the transaction?
	Facebook Twitter YouTube

04-22-2009, 10:53 AM	#7
NinjaTrader_RJ NinjaTrader Customer Service Join Date: Jul 2008 Location: Denver, CO, USA Posts: 1,831 Thanks: 4 Thanked 19 times in 18 posts	Yes, when you have the Static SuperDOM enabled, any trade you make in any window will use TT credits. See this thread for a discussion of similar questions: http://www.ninjatrader-support2.com/...perDOM+credits Ray S NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

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