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| Charting Support for NinjaTrader Advanced Charting. |
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Thread Tools | Display Modes |
04-17-2009, 11:55 PM
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#1 |
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Senior Member
Join Date: Jun 2007
Posts: 151
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Can't access parts of the Format Data Series window
When I try to pull up a chart I am unable to enter parameters such as "Start Date" because I can't access them. I can't resize the Format Data Series window....
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04-18-2009, 12:19 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
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Hi maxpi, not sure I follow - there should be no need to resize the Format Data Series window, can you please post a screenshot of the issue you see? Thanks!
Bertrand
NinjaTrader Customer Service |
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04-18-2009, 09:35 AM
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#3 |
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Senior Member
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sure, see attached
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04-18-2009, 09:37 AM
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#4 |
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Senior Member
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I tried another video card, Matrox 450, makes no difference.
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04-18-2009, 10:28 AM
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#5 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,404
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Thanks are you using any addon display enhancement software like Portrait Displays? If so, please try uninstalling it and recheck.
Bertrand
NinjaTrader Customer Service |
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04-18-2009, 09:23 PM
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#6 |
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Senior Member
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No, I don't have any display related software installed at all, just the driver that comes with XP.
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04-19-2009, 05:57 AM
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#7 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,404
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Hi, please try using the specific video card driver from the manufacturer of your card.
Bertrand
NinjaTrader Customer Service |
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04-19-2009, 02:19 PM
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#8 |
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Senior Member
Join Date: Jun 2007
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I went through my journal, I had use Norton to restore the machine but I had put in a different display card.... even downloading the card specific driver did not fix it but putting the card in the machine that was in there when I made the restore point and restoring the machine again fixed it.. thanks for pointing me in the direction I needed to go....
Max |
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04-20-2009, 02:06 AM
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#9 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,404
Thanks: 252
Thanked 973 times in 956 posts
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Great you got it resolved Max!
Bertrand
NinjaTrader Customer Service |
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