Attention!

PatientTrader · 03-15-2009, 04:09 PM

Support,

When I start ninja and try to connect to zenfire, it says "connecting zenfire" and in the logs, I get the below message. It never gets connected completely to zenfire though.

"Hosted.Adapter.OnCOnnectionStatusChangedNow: Mapping:ObjectHelper is missing Instruments_: NinjaTrader.Strategy.StrategyData"

What does this log entry,specifically mean?

I am on windows Vista,with Ninja 6.5.1000.8

Thanks
PatientTrader

PatientTrader · 03-15-2009, 04:13 PM

Support, when I click the "File-->disconnect", my zenfire connection is in gray color. Also I restarted Ninja, by File-->exit and when I try to connect to zenfire, I get the same problem. Looks like a show-stopper for me.

Thanks
PateitnTrader

NinjaTrader_Ben · 03-15-2009, 10:35 PM

Hello,

Shut down NT via your windows Task Manager: Ctrl+Alt+Delete

Then open it up again and try to reconnect.

PatientTrader · 03-15-2009, 11:49 PM

Ben,

I was able to close Ninja by clicking File-->exit. I tried a few times to connect to my live zenfire Acct, same problem.

Can you please tell me, what the error message signifies and why does ninja show it?

Thanks
Patienttrader

PS: I know there is no problem with my zenfire connection,as I was able to connect to it from my old computer with Ninja 6.5.1000.4

NinjaTrader_Bertrand · 03-16-2009, 04:11 AM

Hi PatientTrader, I tried my Zen connection and could also connect well, it looks like instruments mappings are not set correctly. Can you please try going to Tools > Options > Misc and to Reset your Instruments?

Also, did you change security settings on the system that would prevent NinjaTrader from connecting successfully? I would suggest lowering those to a minimum and trying to reconnect.

PatientTrader · 03-16-2009, 07:41 AM

Support,

I changed my antirvirus software,not sure why this would affect Ninja. uninstalled it and reverted back to the old one,still the same problem.

I just tried the reset instruments also and restarted Ninja. Same problem. This is a show-stopper for me. I appreciate any urgent fix.

Thanks
PatientTrader

NinjaTrader_Bertrand · 03-16-2009, 08:41 AM

Please contact me at support at ninjatrader dot com with your log and trace files from today and your connection details, I will test this then on my end and help you resolve this quickly - Thanks!

03-15-2009, 04:09 PM	#1
PatientTrader Junior Member Join Date: Jan 2009 Posts: 28 Thanks: 0 Thanked 0 times in 0 posts	zenfire connection issue Support, When I start ninja and try to connect to zenfire, it says "connecting zenfire" and in the logs, I get the below message. It never gets connected completely to zenfire though. "Hosted.Adapter.OnCOnnectionStatusChangedNow: Mapping:ObjectHelper is missing Instruments_: NinjaTrader.Strategy.StrategyData" What does this log entry,specifically mean? I am on windows Vista,with Ninja 6.5.1000.8 Thanks PatientTrader
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03-15-2009, 04:13 PM	#2
PatientTrader Junior Member Join Date: Jan 2009 Posts: 28 Thanks: 0 Thanked 0 times in 0 posts	Support, when I click the "File-->disconnect", my zenfire connection is in gray color. Also I restarted Ninja, by File-->exit and when I try to connect to zenfire, I get the same problem. Looks like a show-stopper for me. Thanks PateitnTrader Last edited by PatientTrader; 03-15-2009 at 05:37 PM.
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03-15-2009, 10:35 PM	#3
NinjaTrader_Ben NinjaTrader Customer Service Join Date: May 2008 Location: Denver, CO Posts: 3,157 Thanks: 0 Thanked 3 times in 3 posts	Hello, Shut down NT via your windows Task Manager: Ctrl+Alt+Delete Then open it up again and try to reconnect. Ben NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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03-15-2009, 11:49 PM	#4
PatientTrader Junior Member Join Date: Jan 2009 Posts: 28 Thanks: 0 Thanked 0 times in 0 posts	Ben, I was able to close Ninja by clicking File-->exit. I tried a few times to connect to my live zenfire Acct, same problem. Can you please tell me, what the error message signifies and why does ninja show it? Thanks Patienttrader PS: I know there is no problem with my zenfire connection,as I was able to connect to it from my old computer with Ninja 6.5.1000.4
	Facebook Twitter YouTube

03-16-2009, 04:11 AM	#5
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,421 Thanks: 252 Thanked 982 times in 964 posts	Hi PatientTrader, I tried my Zen connection and could also connect well, it looks like instruments mappings are not set correctly. Can you please try going to Tools > Options > Misc and to Reset your Instruments? Also, did you change security settings on the system that would prevent NinjaTrader from connecting successfully? I would suggest lowering those to a minimum and trying to reconnect. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

03-16-2009, 07:41 AM	#6
PatientTrader Junior Member Join Date: Jan 2009 Posts: 28 Thanks: 0 Thanked 0 times in 0 posts	Support, I changed my antirvirus software,not sure why this would affect Ninja. uninstalled it and reverted back to the old one,still the same problem. I just tried the reset instruments also and restarted Ninja. Same problem. This is a show-stopper for me. I appreciate any urgent fix. Thanks PatientTrader Last edited by PatientTrader; 03-16-2009 at 08:01 AM.
	Facebook Twitter YouTube

03-16-2009, 08:41 AM	#7
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,421 Thanks: 252 Thanked 982 times in 964 posts	Please contact me at support at ninjatrader dot com with your log and trace files from today and your connection details, I will test this then on my end and help you resolve this quickly - Thanks! Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

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