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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Member
Join Date: Feb 2009
Posts: 68
Thanks: 0
Thanked 0 times in 0 posts
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Hi,
I cannot connect to 'Market Replay Connection'. According to help file it is supposed to show the dates I want to replay, right? No dates there, and just clicking 'Market Replay Connection' does not do anything. There should be at least a couple of days available where I had NT running. Thank you! |
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
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Hello BillCh,
Did you have 'Run market replay recorder' enabled under Tools-->Options-->Data-tab when you received real-time data in previous sessions? Please go to My Documents-->NinjaTrader 6.5-->db-->data and check if you see date folders listed that contain recorded data.
Jason
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Mar 2009
Posts: 1
Thanks: 0
Thanked 0 times in 0 posts
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Hi,
I've the same problem than BillCh. When I try to connect to "Market Replay Connection" nothing happen although I have same data recorder (from yesterday and older one) in My Document-Ninja Trader 6.5-db-data folder, which are order by days and files with .ntm extension. I'm using a Demo account, could be that the reason? Thanks! |
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#4 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
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Hello menina,
Could you please send me an email including the license key you currently have entered under Help-->License Key. Send it to support[at]ninjatrader[dot]com, put 'Attn Jason' in the subject header and reference this thread.
Jason
NinjaTrader Customer Service |
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