Cant receive TRIN/TICK in linking TD ameritrade

[roadshow]

I am TD ameritrade user.
I have already add symbol in "Instrument Managment-misc" panel

The symbol $TRIN or $TICK when I use the NJ always say bad symbol

[NinjaTrader_Jason]

Hello roadshow,

Could you please try the following symbol mapping:

$TICK.X
$TRIN.X

as per the links below.

http://research.tdameritrade.com/pub...symbol=%24TICK

http://research.tdameritrade.com/pub...symbol=%24TRIN

[roadshow]

Hi Jason
I try the $TICK.X & $TRIN.X but still cant work.



When market bell ring today I will try it again!

[NinjaTrader_Jason]

Hi roadshow,

Let me know if the issue persists once the market opens.

[roadshow]

Hi Jason
The market opens I try it but fail again.
it says symbol bad like my previous posting image

[NinjaTrader_Jason]

Hello roadshow,

We contacted TD AMERITRADE and they informed us only real-time data is available for these instruments. There is no historical data available at this time.

[roadshow]

Originally Posted by NinjaTrader_Jason

Hello roadshow,

We contacted TD AMERITRADE and they informed us only real-time data is available for these instruments. There is no historical data available at this time.

Jason

I see!
It's trading time now.
I can't get real time trin&tick.
The NJ always say Bad symbol.
It dont get real time data.

[NinjaTrader_Jason]

I was able to to receive real-time for the TRIN using the $TRIN symbol mapping as per TD AMERITRADE.

Can you please check if you receive real-time data in the Control Center when the ^TRIN is selected with the symbol mapping above.

[roadshow]

I can found TRIN (using symbol $TRIN) realtime data in Control Center.
I can't foud TICK ( $TICK or $TICK.X) realtime data in Control Center.

Both of it can't use chart as real time data.

I really dont konw why?

[NinjaTrader_Jason]

You should be able to receive the real time data for the TRIN in a chart. Click Ok on the two error messages and wait a few moments and the last traded price will be reflected in the chart.

[roadshow]

Thanks Jason!
The TRIN can work now.
But the TICK still can't get real time data.
I am confused which symbol is correct for the tick in TD AMERITRADE

[NinjaTrader_Vincent]

What do you have entered now?

Please try $TICK.X

[NinjaTrader_Dierk]

Here an update: there is an issue pending which TDA and us are looking into. We'll keep you posted.

[roadshow]

Originally Posted by NinjaTrader_Vincent

What do you have entered now?

Please try $TICK.X

I have already try $TICK or $TICK.X but none of it can work correctly

[NinjaTrader_Dierk]

This issue will be fixed with next update of NT. Thanks for your patience and sorry for the inconvenience.