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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Junior Member
Join Date: Jan 2009
Posts: 26
Thanks: 2
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Hi, I'm running the zen-fire simulation feed. I had no orders placed before I closed last week, yet I opened up NT this morning to find a Buy stop order pending. It's stuck in place! I cannot remove from the chart or DOM interface. I can't even move the entry price. Here's what I've tried:
Restart data feed Restart chart & DOM Restart NT Run simulated data feed to try and reach the Buy stop price and fill the order. (It acts as if the order doesn't exist - doesn't fill) Another note to mention is when I close NT, it prompts due to the fact it thinks I have an open order. |
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#2 |
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NinjaTrader Customer Service
Join Date: Mar 2005
Location: Amsterdam, The Netherlands
Posts: 2,042
Thanks: 0
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Try Tools--> Options--> Simulator Tab--> Reset Simulator.
Vincent
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Jan 2009
Posts: 26
Thanks: 2
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Thanks for the quick reply. I tried resetting without clearing the history first and it didn't work; however, clearing the history did the trick.
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