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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Senior Member
Join Date: Jan 2009
Posts: 333
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After I do some trial trading I like to delete the trades in the Simualtor. When I first started doing this with Tools/Simulator/reset it worked fine and the trades would delete as I did the reset.
Now the trades are still visible in the simulator or replay account. I have to close program to show the deleted trades. What am I doing wrong? |
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,236
Thanks: 83
Thanked 336 times in 328 posts
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Hello,
Please try resetting the sim101 and replay101 account once more via Tools-->Options-->Simulator-tab. Select the account in question and ensure 'Clear history' is enabled and click Ok.
Jason
NinjaTrader Customer Service |
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#3 |
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Senior Member
Join Date: Jan 2009
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That is what I am doing but it does not clear the trades, etc. It does but you have to more or less close things before it functions like it is cleared.
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#4 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,236
Thanks: 83
Thanked 336 times in 328 posts
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Sorry, I am not sure if I follow. Are you referring to trades made spanning the moment you reset the sim101 account; the entry order is submitted before resetting, while the exit order is submitted after resetting the sim101 account?
Jason
NinjaTrader Customer Service |
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#5 |
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Senior Member
Join Date: Jan 2009
Posts: 333
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In the past, when I reset the simulator, to clear the history, I could see the trades deleted after I hit the reset. Now after I hit the reset they are still there. If I close the program and restart, they are gone.
I reset often to clear out strategies. It is a bit frustrating. What am I doing wrong? |
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#6 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,236
Thanks: 83
Thanked 336 times in 328 posts
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Hello James,
I am not sure why trades do not disappear upon hitting Reset. I tested it on my end and the executions listed in the Executions-tab were removed once I hit the Reset button. Can you please check what version of NinjaTrader you have installed. You can check this under Help-->About.
Jason
NinjaTrader Customer Service |
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#7 |
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Senior Member
Join Date: Jan 2009
Posts: 333
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6.5.1000.8 (live)
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#8 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,236
Thanks: 83
Thanked 336 times in 328 posts
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Hello James,
I suggest to repair the database at Tools-->Options--Misc-tab and try once more. If the issue persists, you could try deleting the database and check if the issue persists upon using a brand new database. The database contains saved chart data, trade history and ATM templates. To delete the database, close NinjaTrader and go to My Documents-->NinjaTrader 6.5-->db and delete the NinjaTrader(mdb) file. Start NinjaTrader and check if the issue persists.
Jason
NinjaTrader Customer Service |
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#9 |
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Senior Member
Join Date: Jan 2009
Posts: 333
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The Order section is deleting.
Its the Account Performance section that is not deleting. |
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#10 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,236
Thanks: 83
Thanked 336 times in 328 posts
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Hello,
I see, this is as expected. After you reset the sim101 account, please generate a new report and it should appear blank.
Jason
NinjaTrader Customer Service |
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