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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Junior Member
Join Date: Mar 2006
Location: , ,
Posts: 18
Thanks: 0
Thanked 0 times in 0 posts
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Hi, I am currently inHong Kong and I am having trouble connecting to NJ.I was able to connect to NJ for the pastfew weeks, despite theoften disconnects due to damaged underwater cables in Taiwan.But today I couldn't connect at all, can you help me solve this problem? I am currently using 5.2.1000.6 and this is SP38005
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#2 |
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NinjaTrader Customer Service
Join Date: Sep 2006
Location: Denver, CO, USA
Posts: 619
Thanks: 10
Thanked 2 times in 2 posts
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Hello Novicetrader:
Is your broker with Patssystems? Pats has been down this morning, you may want to contact your broker to see if the issue has been resolved on their side. -Ryan
Ryan
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Mar 2006
Location: , ,
Posts: 18
Thanks: 0
Thanked 0 times in 0 posts
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Yeah, I am using patsystem. So that's why it's not working today, I will check with my broker, thanks Ryan!
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