NinjaTrader Support Forum  
X

Attention!

This website will be down for maintenance from Friday May 24th at 6PM MDT until Saturday May 25th at 11AM MDT. We apologize for the inconvenience. If you need assistance during this time, please email sales@ninjatrader.com


Go Back   NinjaTrader Support Forum > Application Technical Support > Connecting

Connecting Support for establishing connections to your broker or market data service provider.

Reply
 
Thread Tools Display Modes
Old 01-14-2009, 06:36 PM   #1
hawkvt1
Junior Member
 
Join Date: Jan 2009
Posts: 5
Thanks: 0
Thanked 0 times in 0 posts
Default BarChart connection issue

Hi,

I signed up for BarChart today and I can connect to Barchart as I get the chime and the lit green indicator in the bottom left corner. I intend to use BarChart as a historical provider and AMP as my live data feed.

The problem is that when I attempt to download a chart such as the ES 3/08 a blank chart is the end result. I can see the weeks loading in the gray "please wait" box, once it's finished I'm left with an empty chart and a Y & X axis.

Thanks for any help you can provide.
hawkvt1 is offline  
Reply With Quote
Old 01-15-2009, 03:37 AM   #2
NinjaTrader_Bertrand
NinjaTrader Customer Service
 
NinjaTrader_Bertrand's Avatar
 
Join Date: Sep 2008
Location: Germany
Posts: 22,384
Thanks: 252
Thanked 967 times in 950 posts
Default

Hi hawkvt1, welcome to the NinjaTrader support forums! Please connect to BarChart first and then to your AMP live feed for execution. Also the current front month for the ES would be 03-09, so please try loading this and see if it populates fine. Thanks!
NinjaTrader_Bertrand is offline  
Reply With Quote
Old 01-15-2009, 04:20 AM   #3
hawkvt1
Junior Member
 
Join Date: Jan 2009
Posts: 5
Thanks: 0
Thanked 0 times in 0 posts
Default

Hi, yes the 3/09 loads fine but nothing historical will load.
hawkvt1 is offline  
Reply With Quote
Old 01-15-2009, 05:36 AM   #4
NinjaTrader_Bertrand
NinjaTrader Customer Service
 
NinjaTrader_Bertrand's Avatar
 
Join Date: Sep 2008
Location: Germany
Posts: 22,384
Thanks: 252
Thanked 967 times in 950 posts
Default

Please check your 'Days back' setting when attempting to load a historical contract like ES 12-09 from BarChart. If you just put in i.e. 5 days from today, there will be no data shown for this time period, but a setting like 30 should give you data.
NinjaTrader_Bertrand is offline  
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
BarChart Data Charting Issue shiptastic Charting 1 12-05-2008 10:38 AM
Barchart connection effebi Connecting 6 08-26-2008 04:11 AM
Firewall and Connection issue dpraveen Connecting 1 08-12-2008 12:33 PM
GAIN connection issue Elliott Wave Connecting 4 06-11-2008 08:48 AM
Connection Issue with IB Update Nereus Connecting 1 06-19-2006 04:46 AM


All times are GMT -6. The time now is 12:04 AM.