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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Member
Join Date: Dec 2008
Posts: 67
Thanks: 0
Thanked 1 time in 1 post
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I have been using Think or Swims charting service since I started trading and still use them sometimes even though I am now an avid user of the Ninja Charts. However, today when I went to backtest and compare both charting services, they did not match up at all ( the candles that is ). Like the 1:15 candle on Ninja was a totallydefferent candle than the 1:15 canle on Think or Swim. I know TorS charts are correct. Could I have changed a setting on Ninja to make it not line up candle for candle with TorS and where would I go to fix this? Thanks- Michael
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,324
Thanks: 92
Thanked 354 times in 345 posts
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NinjaTrader acts like a radio receiver in that we display data as it is provided.
Different data feed providers can produce different data. Please see the following link for more information. http://www.ninjatrader-support.com/H...ChartBars.html
Jason
NinjaTrader Customer Service |
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#3 |
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Member
Join Date: Dec 2008
Posts: 67
Thanks: 0
Thanked 1 time in 1 post
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See, my Broker set me up with Patsystems since that I guess is who they use. Is Patsystems a good Data Feed provider ?? Thanks And could I switch Data Feed providers with another company for free ?
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#4 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,324
Thanks: 92
Thanked 354 times in 345 posts
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Patsystems is a good data feed that supports real-time data and historical daily data for future instruments.
Many supported broker partners use Patsystems as the data feed. If you like to switch data feeds, I suggest to check with your broker if they can provide a different data feed supported with NinjaTrader. If you would switch to a broker that uses a different supported data feed, please send an email to sales[at]ninjatrader[dot]com with the request to change your live license to connect with the different data feed.
Jason
NinjaTrader Customer Service |
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