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| Miscellaneous Support Miscellaneous support issues. |
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#16 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,223
Thanks: 83
Thanked 333 times in 325 posts
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Hello edsfreedom,
Can you please verify if you have Windows XP or Vista installed.
Jason
NinjaTrader Customer Service |
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#17 |
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Member
Join Date: Mar 2009
Location: Los Angeles
Posts: 45
Thanks: 0
Thanked 0 times in 0 posts
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I have Windows XP Home Edition, Service Pack 3.
I am running on a laptop Asus EeePC 1000H, which runs a slow Intel Atom processor 1.6GHz (I think it fakes 2 CPUs also), and on a 1024x600 display. The behavior to reproduce is actually very consistent. Just minimizing once by clicking on the selected window on the task bar below is enough, which it cannot be restored unless right clicking on the selected window and choose "restore". Minimizing with the button on the top right does not reproduce the issue. And switching chart windows via the task bar does not reproduce the issue. But anytime the selected window is clicked again to minimize, the issue is always reproduced. It seems your setup does not reproduce the issue. I am also running Ninja 6.5 with the simulated trading version. |
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#18 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,223
Thanks: 83
Thanked 333 times in 325 posts
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Can you please verify the issue occurs with windowlinked NinjaTrader windows only?
If so, this will be fixed in NinjaTrader 7.
Jason
NinjaTrader Customer Service |
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#19 |
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Member
Join Date: Mar 2009
Location: Los Angeles
Posts: 45
Thanks: 0
Thanked 0 times in 0 posts
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I can confirm that it is very specific to the ninja trader windowlinked windows such as charts and DOMs. I have never seen this issue anywhere else such as the main NinjaTrader control center window, or on any other software. Thanks for trying to fix this for version 7.
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