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Miscellaneous Support Miscellaneous support issues.

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Old 11-06-2008, 11:57 AM   #1
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For an order to be sent to Collective2, do I have to use the Sim101 account in the "Accounts Group" setup or can I create a different account to use?
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Old 11-06-2008, 12:13 PM   #2
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Hello,


You will find all information regarding Collective2 within this link:
http://www.ninjatrader-support.com/H...llective2.html
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Old 11-06-2008, 12:19 PM   #3
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I have read the information; however, it does not answer the specific question I asked.

Can you use another name other than Sim101 in the accounts group when attempting to send orders to Collective2?

Thank you.
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Old 11-06-2008, 12:54 PM   #4
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Hello,


You can use any account live, sim101 or sim account your create.
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Old 11-13-2008, 09:55 AM   #5
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I had 2 separate C2 accounts set up on C2. Everything worked fine yesterday. Now only one account on C2 is getting orders? Please advise.
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Old 11-13-2008, 01:40 PM   #6
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Hi Quantrade,

Please submit a trade that should be placed in your accout group and forward us the Trace and Log files after that. You can do that from within NinjaTrader - Help > Mail To Support (make sure Include Trace and Logs is checked).

Thanks!
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