NT6.5.8 (latest) locks up on load

[MomentumMike]

Hmmm. Beyond ASUS.

Hi all,

I have an Intel MOBO and I am experiencing the same problem. My OS is Vista 64 Home Premium w/ SP1. I saw a thread recommending to replace the default workspace XML file, so I'll try that when I get a chance. Still... seems odd that it works the second time the app is launched.

I'm really looking forward to official 64-bit support in NT.

[AggieTX05]

I am having the same problem but it starts when loading custom dll. I am using v6.5 on Vista 32. I've already reinstalled once but that didn't work.

Today's trace:

2009-10-06 09:24:11:073 ******************* Session Start (Version 6.5.1000.13) *******************
2009-10-06 09:24:11:073 Attaching global exception handlers...
2009-10-06 09:24:11:078 InstallDir='C:\Program Files\NinjaTrader 6.5\'
2009-10-06 09:24:11:078 UserDataDir='\\AGGIENETWORK\Users\Chris\Chris\Ninj aTrader 6.5\'
2009-10-06 09:24:12:383 Cbi.Globals.MachineId: True/True
2009-10-06 09:24:12:383 MachineId='12C22FEBF604E5463DE0DAACFAC6F898'
2009-10-06 09:24:12:383 OS='Microsoft Windows NT 6.0.6002 Service Pack 2'/'Win32NT'
2009-10-06 09:24:12:383 ProcessorCount='2'
2009-10-06 09:24:12:383 .NET Version='2.0.50727.4016'
2009-10-06 09:24:12:383 Processor='Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz'
2009-10-06 09:24:12:383 PhysicalMemory=4096 MB
2009-10-06 09:24:12:383 Timezone=EST -1 hour(s)
2009-10-06 09:24:12:383 Creating file type watcher...
2009-10-06 09:24:22:098 Retrieving license...
2009-10-06 09:24:22:108 Cbi.Licence.Download5
2009-10-06 09:24:22:673 Cbi.Licence.ProcessLicense13
2009-10-06 09:24:22:673 Cbi.Licence.Download99: 'Type=SimulationOnly State=Verified StartDate=12/31/2004 EndDate=11/30/2099 Collective2 Dtn ESignal External OpenTick Provider2 Replay Simulator Yahoo Gain Hosted TradingTechnologies AdvancedStrategyManagement AutomatedTrading BasicEntry Charting SuperDom DataConnection'
2009-10-06 09:24:22:673 Starting splash...
2009-10-06 09:24:22:758 Copying custom DLLs...
2009-10-06 09:24:22:768 Running Cbi.Globals.Install()...
2009-10-06 09:24:22:788 WARNING: Session Break (Version 6.5.1000.13)
2009-10-06 09:24:22:793 Loading server side config file...
2009-10-06 09:24:23:013 Clearing \\AGGIENETWORK\Users\Chris\Chris\NinjaTrader 6.5\bin\Custom\Tmp...
2009-10-06 09:24:23:018 Loading \\AGGIENETWORK\Users\Chris\Chris\NinjaTrader 6.5\bin\Custom\NinjaTrader.Custom.dll...
2009-10-06 09:24:32:448 Loading \\AGGIENETWORK\Users\Chris\Chris\NinjaTrader 6.5\bin\Custom\NinjaTrader.Vendor.dll...
2009-10-06 09:24:41:798 Compiling custom dll...
2009-10-06 09:31:21:778 ******************* Session Start (Version 6.5.1000.13) *******************
2009-10-06 09:31:21:778 Attaching global exception handlers...
2009-10-06 09:31:21:783 InstallDir='C:\Program Files\NinjaTrader 6.5\'
2009-10-06 09:31:21:783 UserDataDir='\\AGGIENETWORK\Users\Chris\Chris\Ninj aTrader 6.5\'
2009-10-06 09:31:23:018 Cbi.Globals.MachineId: True/True
2009-10-06 09:31:23:018 MachineId='12C22FEBF604E5463DE0DAACFAC6F898'
2009-10-06 09:31:23:018 OS='Microsoft Windows NT 6.0.6002 Service Pack 2'/'Win32NT'
2009-10-06 09:31:23:018 ProcessorCount='2'
2009-10-06 09:31:23:018 .NET Version='2.0.50727.4016'
2009-10-06 09:31:23:018 Processor='Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz'
2009-10-06 09:31:23:018 PhysicalMemory=4096 MB
2009-10-06 09:31:23:018 Timezone=EST -1 hour(s)
2009-10-06 09:31:23:018 Creating file type watcher...
2009-10-06 09:31:23:403 Retrieving license...
2009-10-06 09:31:23:413 Cbi.Licence.Download5
2009-10-06 09:31:23:818 Cbi.Licence.ProcessLicense13
2009-10-06 09:31:23:823 Cbi.Licence.Download99: 'Type=SimulationOnly State=Verified StartDate=12/31/2004 EndDate=11/30/2099 Collective2 Dtn ESignal External OpenTick Provider2 Replay Simulator Yahoo Gain Hosted TradingTechnologies AdvancedStrategyManagement AutomatedTrading BasicEntry Charting SuperDom DataConnection'
2009-10-06 09:31:23:823 Starting splash...
2009-10-06 09:31:23:913 Copying custom DLLs...
2009-10-06 09:31:23:923 Running Cbi.Globals.Install()...
2009-10-06 09:31:23:938 WARNING: Session Break (Version 6.5.1000.13)
2009-10-06 09:31:23:943 Loading server side config file...
2009-10-06 09:31:24:168 Clearing \\AGGIENETWORK\Users\Chris\Chris\NinjaTrader 6.5\bin\Custom\Tmp...
2009-10-06 09:31:24:173 Loading \\AGGIENETWORK\Users\Chris\Chris\NinjaTrader 6.5\bin\Custom\NinjaTrader.Custom.dll...
2009-10-06 09:31:24:253 Loading \\AGGIENETWORK\Users\Chris\Chris\NinjaTrader 6.5\bin\Custom\NinjaTrader.Vendor.dll...
2009-10-06 09:31:24:268 Compiling custom dll...

[NinjaTrader_Jason]

Helo AggieTX05,

Please create a new thread in the future.

I noticed the My Documents folder is located on a network drive. Please follow the instructions at the link below.

http://www.ninjatrader-support2.com/vb/showthread.php?t=2441

[AggieTX05]

Thanks - will do.

I actually already followed those instructions. Before it would freeze up at times, but I'd get lucky and get it at times. There were no indicators. I followed those instructions and since then I have not been able to get in NT.

[NinjaTrader_Jason]

How long do you wait for the software to be started?

Can you please uninstall/re-install NinjaTrader now that the level of thrust has been modified.

Please uninstall NinjaTrader via the Windows Control Panel-->Add/Remove Programs (XP), Programs and Features (Vista).

You can download NinjaTrader at the link below.

http://www.ninjatrader.com/webnew/download_trading_software.htm

Check if the software starts the initial attempt.

[Jim W.]

For what it is worth, recently I noticed that NT sometimes was hanging on startup. Checking the Task Manager when NT was hung, I found an OUTLOOK.EXE Process Image Name, yet there were no open Outlook windows. I run MS Outlook 2003 as my email client on Windows XP Pro. When I Ended the OUTLOOK.EXE Process with Task Manager, NT immediately started.

As I said this only started recently, perhaps caused by Outlook update.

[AggieTX05]

I tried just opening it and letting it sit there for a while. I've done that 3 times and it opens within 2-3 minutes. That's pretty slow for a high end machine with 4 gigs of RAM but it is opening. It seems that multitasking is causing it to freeze up for some reason.

However, I am still not seeing any indicators. Intranet is on Full Trust.

[NinjaTrader_Jason]

Hello AggieTX05,

Do you not see any indicators in the Indicator menu or do you not see any indicators values when you apply an indicator in the chart?

[AggieTX05]

Correct. No indicators are listed. I do see them in the folder though - NT just isn't finding them.

[NinjaTrader_Kyle]

Hi Aggie,

Thank you for your reply.

This indicates that NinjaTrader is installed on a networked drive. Please take the steps listed at the following link: http://www.ninjatrader-support2.com/...ead.php?t=2441

[AggieTX05]

Thanks, but I have already followed those instructions. My intranet is set as Full Trust.

I tried reinstalling it again and now NT will not open again. It keeps locking up at Compiling custom dll. I've waited 5+ minutes.

Trace:

2009-10-06 12:55:32:999 ******************* Session Start (Version 6.5.1000.13) *******************
2009-10-06 12:55:32:999 Attaching global exception handlers...
2009-10-06 12:55:32:999 InstallDir='C:\Program Files\NinjaTrader 6.5\'
2009-10-06 12:55:32:999 UserDataDir='\\AGGIENETWORK\Users\Chris\Chris\Ninj aTrader 6.5\'
2009-10-06 12:55:34:107 Cbi.Globals.MachineId: True/True
2009-10-06 12:55:34:107 MachineId='12C22FEBF604E5463DE0DAACFAC6F898'
2009-10-06 12:55:34:107 OS='Microsoft Windows NT 6.0.6002 Service Pack 2'/'Win32NT'
2009-10-06 12:55:34:107 ProcessorCount='2'
2009-10-06 12:55:34:107 .NET Version='2.0.50727.4016'
2009-10-06 12:55:34:107 Processor='Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz'
2009-10-06 12:55:34:107 PhysicalMemory=4096 MB
2009-10-06 12:55:34:107 Timezone=EST -1 hour(s)
2009-10-06 12:55:34:107 Creating file type watcher...
2009-10-06 12:55:34:497 Retrieving license...
2009-10-06 12:55:34:512 Cbi.Licence.Download5
2009-10-06 12:55:34:871 Cbi.Licence.ProcessLicense13
2009-10-06 12:55:34:871 Cbi.Licence.Download99: 'Type=SimulationOnly State=Verified StartDate=12/31/2004 EndDate=11/30/2099 Collective2 Dtn ESignal External OpenTick Provider2 Replay Simulator Yahoo Gain Hosted TradingTechnologies AdvancedStrategyManagement AutomatedTrading BasicEntry Charting SuperDom DataConnection'
2009-10-06 12:55:34:871 Starting splash...
2009-10-06 12:55:34:949 Copying custom DLLs...
2009-10-06 12:55:34:965 Running Cbi.Globals.Install()...
2009-10-06 12:55:34:980 WARNING: Session Break (Version 6.5.1000.13)
2009-10-06 12:55:34:980 Loading server side config file...
2009-10-06 12:55:35:199 Clearing \\AGGIENETWORK\Users\Chris\Chris\NinjaTrader 6.5\bin\Custom\Tmp...
2009-10-06 12:55:35:214 Loading \\AGGIENETWORK\Users\Chris\Chris\NinjaTrader 6.5\bin\Custom\NinjaTrader.Custom.dll...
2009-10-06 12:55:35:292 Loading \\AGGIENETWORK\Users\Chris\Chris\NinjaTrader 6.5\bin\Custom\NinjaTrader.Vendor.dll...
2009-10-06 12:55:35:308 Compiling custom dll...

[AggieTX05]

NT finally came up after an extend amount of time (unknown - I left the PC and came back). When I opened a Chart an error came up and said to shut down NT and report the error. I restarted my PC and havent been able to open NT again (waiting up to 5 minutes).

I can send the trace when error occurred but its too long to post.

[NinjaTrader_Kyle]

Hi Aggie,

Thank you for your reply.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

Please include the following in the message:
1.) A link to this forum thread.
2.) Your trace file from today's date.
You will find the file here: My Documents > NinjaTrader 6.5 > Trace > trace.20091006.txt

[Macbeth]

Hi all

I am still having to close NT6.5 down the first time after re-boot.

Is there an update available on how to resolve the intermittent hang-on-startup issue?

Thanks

Paul

I have the same problem, helps when I load a less intense workspace as default though

[NinjaTrader_Jason]

Hello MacBeth,

I suggest to leave the less intense workspace opened (only) upon exiting the software. That way, when you start NinjaTrader the next time, it does not have to load that much. Subsequently open your additional workspaces via File-->Workspaces-->Open Workspace.

Make you do not have workspaces opened in the background when exiting the software as well. Go to File-->Workspaces and check what workspaces are listed below 'Save Workspace As'. The workspace with the checkmark is the workspace opened on your monitor. Any additional workspaces listed, are opened in the background.

Select a workspace without a checkmark and subsequently go to File-->Workspaces-->Close Workspace. Repeat this process until only one workspace is opened.