Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error message when chart creation is requested

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error message when chart creation is requested

    when i try to create a chart the following error message is displayed. a response of ''continue'' only results in an infinite loop of error message/''continue''. the only way i can recover is to exit ninja trader 8.

    need help ... please advise.

    Click image for larger version

Name:	may8-for ninja forum 1.JPG
Views:	1
Size:	80.0 KB
ID:	907692

    Click image for larger version

Name:	may8-for ninja forum 2.JPG
Views:	1
Size:	179.5 KB
ID:	907693

    #2
    Hello,

    Thank you for posting.


    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170528.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Brevo, Today, 01:45 AM
    0 responses
    3 views
    0 likes
    Last Post Brevo
    by Brevo
     
    Started by aussugardefender, Today, 01:07 AM
    0 responses
    3 views
    0 likes
    Last Post aussugardefender  
    Started by pvincent, 06-23-2022, 12:53 PM
    14 responses
    240 views
    0 likes
    Last Post Nyman
    by Nyman
     
    Started by TraderG23, 12-08-2023, 07:56 AM
    9 responses
    384 views
    1 like
    Last Post Gavini
    by Gavini
     
    Started by oviejo, Today, 12:28 AM
    0 responses
    6 views
    0 likes
    Last Post oviejo
    by oviejo
     
    Working...
    X