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can not start 64 bit ninja

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    can not start 64 bit ninja

    Hi im running version 7 build 21. (windows 7 ultimate 64 bit)

    the 64 bit version is giving me errors, see:
    Free online storage and sharing with Screencast.com. 2 GB of storage and 2 GB of bandwidth per month for free. We won't compress, alter or take ownership of your content.


    and:
    Free online storage and sharing with Screencast.com. 2 GB of storage and 2 GB of bandwidth per month for free. We won't compress, alter or take ownership of your content.


    any ideas?

    Thanks

    #2
    O66-nl,

    Thank you for your post.

    Please send a note to Supoprt [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.

    2.) Your most current trace file.
    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
    Today's trace file will be named 'trace.20100922.txt'.
    KyleNinjaTrader Customer Service

    Comment


      #3
      Hi Kyle, I am having the same issue. I am running Win 7 Pro. Just installed V7.21 yesterday and decided to try 64bit now that Zen is supported. No joy.
      I can send the trace log if you want it.
      Thanks,
      Randy

      Comment


        #4
        Hi Randy,

        Please do contact me via email as per post 2 so I can confirm the cause of the issue and send you the steps you'll need to take to resolve it.
        KyleNinjaTrader Customer Service

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          #5
          Hi im running version 7 build 21. (windows 7 ultimate 64 bit)
          64bit NT
          data flow ok zenfire
          connection box red
          unable to place orders
          no issues with 32bit

          not a problem, just so u know 64bit not good yet

          Comment


            #6
            poeds,

            Please attach your log/trace files and a rough timestamp as to when you were connected to 64-bit Zen.
            Josh P.NinjaTrader Customer Service

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              #7
              try run it as Administrator.

              Comment

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