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Cannot place orders to MB Trading

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    Cannot place orders to MB Trading

    I recently installed NT 5.1.100.2 & MBT Navigator 10.13.0.8 on a new PC running with 1GB of RAM with 138GB of available disc space. I'm using eSignal as my primary data feed with MT Trading as the backup.

    Everything seems to be fine in simulation mode, but when I try to place a liveorder to MB Trading I receive the following:Order Unable to submit order now: no quotes available Affected Order: Sell 1 Market

    I've confirmed that my access to MT Trading is alive via the MB Trading account window that opens automatically each time I launch NT.

    On 5/2/06 I sent the log filesvia the internal NT support function.



    #2
    imported post

    Hi,

    Under what name have you sent the log? I can't find anything that is related to this. Can you otherwise resend.

    Vince
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      imported post

      My email address is Matt.S...............

      Comment


        #4
        imported post

        hi Matt,

        Just replied on your regular email address

        Vince
        Vince B.NinjaTrader Customer Service

        Comment


          #5
          imported post

          Vince,

          I've still cannot place live orders to MB Trading. I'm attaching the log files from todays attmpt.
          Attached Files

          Comment


            #6
            imported post

            Vince,

            What is the status of the database & log file review that I sent you on 5/16/06?

            Comment


              #7
              imported post

              Hi Matt,

              replied to it earlier this week. Have you not received it?

              Vince
              Vince B.NinjaTrader Customer Service

              Comment


                #8
                imported post

                Vince,

                The last message that I received was that your were going to review thedatabase & log files that I sent.

                Did you receive my response about NT working just fine in Sim mode. And that I only have issues with trying to send live orders?

                Comment


                  #9
                  imported post

                  No, I did not.

                  I sent 2 emails after your first post today. One of them has an explanation of what happened with a piece of the log attached.

                  Can you confirm that you have received both emails.

                  Vince
                  Vince B.NinjaTrader Customer Service

                  Comment


                    #10
                    imported post

                    Sorry, I haven't received either of the two emails. Can you resend them to my work email address?

                    Comment


                      #11
                      imported post

                      Matt,

                      Just resend it again.

                      Vince
                      Vince B.NinjaTrader Customer Service

                      Comment


                        #12
                        imported post

                        I just responded as well

                        Comment


                          #13
                          This person has the exact same problem I am having, but there is no solution posted.

                          Comment


                            #14
                            Originally posted by bridenour View Post
                            This person has the exact same problem I am having, but there is no solution posted.
                            Hello Bridenour,

                            Please make sure you are using the correct version of MBT navigator from this link: http://www.ninjatrader.com/webnew/support_MB.htm
                            Ray S.NinjaTrader Customer Service

                            Comment


                              #15
                              I did this when directed to yesterday. It seems like the individual below experienced the exact same problem -- do we have any idea what the resolution was for them?

                              thanks

                              Comment

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