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Upgrade needed for Interactivebroker

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    Upgrade needed for Interactivebroker

    Hi ninjas,

    I've just received this communication from Interactivebrokers:

    IMPORTANT TWS UPGRADE NOTICE

    Dear Client,

    You are receiving this communication as we have identified your account UXXXX696 as one that is submitting orders via an API (either your own software or third party application) and using a TWS version that is substantially outdated and scheduled to be decommissioned for API purposes effective May 1, 2014.

    Effective May 1, 2014, TWS versions below 940.0 will no longer be operable for API use, but will remain operable for non-API generated orders. It’s important to note that if you are integrating a third party software application (charting, order entry, analytical, etc.) with the TWS, you are doing so through the API and must upgrade if you wish to continue using that application.

    To repeat, if you are receiving this notice and intend to continue using an API for order submission, you must upgrade your TWS version and the deadline for doing so is prior to May 1, 2014.

    Should you have any questions regarding this matter, please contact your local Customer Service Center.

    Technical Service Team
    Actually I'm working with Ninjatrader 7.0.1000.22 and
    TWS 938 1e Abr22, 2013

    So I need urgently to know which TWS version can actually work properly

    Thanks
    Last edited by pstrusi; 04-25-2014, 04:14 AM. Reason: I missed the "s" after "Interactivebrokers"

    #2
    Hello pstrusi,

    Thank you for your note.

    We are aware of this item and are working with Interactive Brokers on a resolution. At this time you will still need to use NinjaTrader 7.0.1000.22 and TWS 938.1. We will update our users when we have additional information on this matter.

    Please let me know if you have any questions.

    Comment


      #3
      Hi Patrick,

      Thanks for the response, however it's a little worrisome to me cause the deadline it's too close, as it states here:

      To repeat, if you are receiving this notice and intend to continue using an API for order submission, you must upgrade your TWS version and the deadline for doing so is prior to May 1, 2014.
      So I hope that NT is really working hard on this matter, cause it's already been a long time with the same TWS that actually works with NT.

      Please, rise this message to your priorities meeting urgently

      Thanks a lot for your good efforts

      Comment


        #4
        Also in same situation with IB as my broker.

        Comment


          #5
          Hello,

          Thank you both for your posts.

          This is a high priority item that we are working with Interactive Brokers on. At this time you will still need to use NinjaTrader 7.0.1000.22 and TWS 938.1.

          Comment


            #6
            Same boat too. Looking forward to knowing which version of TWS to use next.
            daqu40
            NinjaTrader Ecosystem Vendor - QTradez

            Comment


              #7
              Myself as well.

              Comment


                #8
                Same situation here as well. Please make upgrade soon.

                Thanks!

                Comment


                  #9
                  Same here.

                  Comment


                    #10
                    Same here.

                    Comment


                      #11
                      Same here

                      Comment


                        #12
                        NT support team:

                        I really hope that you understand that not being able to work with Interactivebrokers as an one of the most used brokers, is a pretty serious problem, a big one. Please consider the severity of this issue and get it back to normal as it should always be, this is a basic feature that must not fail.

                        Thanks for your attention

                        Comment


                          #13
                          I've been having issues when trading my live IB account since January. Very bizarre issues with the SuperDOM - especially when I have a another platform open and connected at the same time NinjaTrader is connected.

                          The only thing I can remember doing was upgrading Java along the way. My other platform provider is telling me to upgrade to the latest version of TWS.

                          Comment


                            #14
                            Hello pstrusi,

                            Thank you for your response on this item.

                            This is, of course, of the highest priority and is currently being worked on by our Management team, Development team and Interactive Brokers.

                            Comment


                              #15
                              Hello harvester,

                              Thank you for your post and welcome to the NinjaTrader Support Forum!

                              Can you provide details on the items you have been experiencing on both PCs?

                              Please also detail what version of NinjaTrader are you using. You can check under Help -> About (Example: 7.0.1000.X). And what version of TWS are you using. You can check under TWS -> Help -> About -> Scroll to the Build #.

                              I look forward to assisting you further.

                              Comment

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