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Distorted chart
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Distorted chart
Hi, I have attached a file which shows my problem with charttrader. It seems when I have a position , some large number appears in the chart which distorts the actual chart value.Tags: None
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Can you please ensure the following:
1.) Make sure you are on the latest version of NinjaTrader 6.5.1000.9. You can check under Help --> About.
If not, please download from this link: http://www.ninjatrader.com/webnew/do...g_software.htm
2.) Make sure you have the most up to date connection settings for your data provider from the connection guide: http://www.ninjatrader.com/webnew/su...tionguides.htm
If you are on the most recent versions, please go to Help --> Mail to Support within NinjaTrader. Put Attn: Ray Stein in the subject and reference this post. Also make sure your trace and log files are checked.
Thank you!Ray S.NinjaTrader Customer Service
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