NT7B6 w/ MBTrading Historical Data

[mrlogik]

Hi guys,

I have been working w/ NT7B6 and MBTrading (Nav 11.4.0.2).
I have no historical data; a completely clear / reset data base. I have set MBTrading as my Historical data provider in the account connections.

I am no longer able to get minute based historical data by loading a chart; I didn't have this issue with NT7B5.

1. Load a minute chart (which would normally, automatically retrieve historical data).
2. Download Minute, Last data via the Historical Data Manager.
3. Reloading Historical data after either 1 or 2 have been tried.

The error I get is "Error on loading chart data for $GBPUSD Default: Error (errServerSideFormatting) on loading historical data"

All attempts have been w/ a request within the maximum of 10 days. This does not occur when requesting Tick data.

Also, if you try and delete data via the Historical Data Manager-->Edit, NT crashes. "NT has detected a problem and needs to shut down ... " This is while I'm still connected to the price data server, with no charts open.

Can anyone else confirm this issue w/ NT7B6 and MBTrading.

Thanks
mrLogik

[NinjaTrader_Dierk]

>> "Error on loading chart data for $GBPUSD Default: Error (errServerSideFormatting) on loading historical data"
This is a native MBT message. Please contact your broker for clarification.

>> Also, if you try and delete data via the Historical Data Manager-->Edit, NT crashes. "NT has detected a problem and needs to shut down ... " This is while I'm still connected to the price data server, with no charts open.
I could not reproduce. Could you please provide detailed steps? Thanks

[mrlogik]

Hey Dierk, thanks for the quick response.

I first thought it was MBT, but I can request historical minute data in NT7B5 without any issue. This only started with NT7B6.

The NT crash is sporadic. Next time it happens I'll post detailed steps here.

Thanks

[NinjaTrader_Dierk]

Are you saying you right now tried again NT7B5 and it worked? if not, then my statement below stands.

Note: We experienced all sorts of limitations and issues with historical data from MBT. I only can recommend contacting your broker right as see an error message like the one below.

[mrlogik]

Yes sir, right now. I understand about the limitations. As far as I know the historical data service is in beta, but that doesn't explain why it works on 7B5 and not 7B6

I have 1 computer running NT7B5 w/ MBT 11.4.0.2
Another computer running NT7B6 w/ MBT 11.4.0.2

I attempt to download 10 days of GBPUSD Minute, Last data.

I'll look into this w/ MB as well.

Thanks

[NinjaTrader_Dierk]

Are you saying you right now tried again NT7B5 and it worked?

[mrlogik]

Yes, about 2 minutes ago.

[NinjaTrader_Dierk]

Hmm .. I just opened a GBPUSD 1min chart (all default) based on a fresh DB no problem.

Did you ask your broker what the native error means?

[mrlogik]

I just cleared everything out and the problem still persists.

I'll find out what the native error means and get back to you.

Thanks

[mrlogik]

Hi Dierk

Just to report back, errServerSideFormatting is an MBTrading problem.

Everything pertaining to Historical data is working properly.

[NinjaTrader_Dierk]

Great. Thanks for your feedback.