Opentick server connecting problems

[cbaer]

Hi,
since Friday/Saturday 4/4 -4/5 I can not connect to the Opentick servers
even for delayed data anymore? I have not changed anything in the loging or with my opentick account or with NinjaTrader. The only thing I did
some days ago was to install NinjaTrader on a second machine with the same (free) Licence Key but connecting to Opentick did work on both machines simultaneously till Friday evening.

Over the weekend I only got the error message:

Login failed: Cannot connect to the server (2003)

Does anybody have similar problems connecting to opentick?

Thanks for any kind of help.

cbaer

[dotditdot]

I'm also getting the exact same problem as well trying to connect to Opentick, I can't connect today. I upgraded NT 6.5 from Beta 10 to the released version - I don't know if that has anything to do with it.

[NinjaTrader_JoshP]

Please contact OpenTick about the status of their servers. It may be down.

[cbaer]

Please contact OpenTick about the status of their servers. It may be down.

Of course I did that on Sunday to but because of the weekend have
no reply yet.

2122 Not able to receive delayed quotes with NinjaTrader or Quoteborad on Sat/Sun 4/4 4/5
API problems / questions Sun Apr 6, 2008 16:07 by you,
Sun Apr 6, 2008 16:07, "Not able to receive delay..."
1 open (support should reply)

Does anybody know how to check the status of their servers. Is there a weblink or something?

Thanks

[Elliott Wave]

I think its an OT problem. There are upgrading infrastructure and won't take new customers or subscriptions at the moment.

[NinjaTrader_Jason]

Hi Cbaer,

I tested my OpenTick connection early this morning and received the same error message. I just checked again and was able to connect. Can you please try connecting to OpenTick and check if can establish a connection.

[cbaer]

Hi Cbaer,

I tested my OpenTick connection early this morning and received the same error message. I just checked again and was able to connect. Can you please try connecting to OpenTick and check if can establish a connection.

Unfortunatly it is still not possible for me to connect. I do not know why. Do you have a real time connection with OT? I only have a delayed connection but I am not a new subcriber. Can I send you some kind of report or debug log that could help to find the cause of this problem?
Unfortunatly I still do not have a reply from Opentick.
Thanks
cbaer

[NinjaTrader_Jason]

Hi Cbaer,

Please send me your OpenTick login credentials to support AT ninjatrader DOT com and put "Attn Jason" in the subject header.

I can then test the connection on my end to see if I can reproduce the error message.