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04-26-2009, 12:42 PM
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#1 |
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Junior Member
Join Date: Dec 2008
Posts: 4
Thanks: 0
Thanked 0 times in 0 posts
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Charts show error
Hi,
Since 3 days I can't get charts for gbp/chf, eur/jpy and chf/jpy. It always shows me an error loading those charts. I use free gain capital data feed, and never had any problems before displaying those charts. Only recently I can't load those anymore. All the others work fine. I reinstalled ninjatrader several times and tried to load those 3 charts several times without success. Hope you can help me get around that problem. Best Regards Stefan |
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04-26-2009, 12:44 PM
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#2 |
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Senior Member
Join Date: Oct 2008
Location: Dallas, TX
Posts: 682
Thanks: 0
Thanked 2 times in 2 posts
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What is the error message displayed?
Also, under "Log" tab, what does it show? Mike |
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04-26-2009, 06:08 PM
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#3 |
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NinjaTrader Customer Service
Join Date: May 2008
Location: Denver, CO
Posts: 3,157
Thanks: 0
Thanked 3 times in 3 posts
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Hello,
I'm not sure why this is happening. Let's see if it is a corrupted workspace. Please go to Documents>NinjaTrader 6.5>workspaces and delete any files you see here (or the one(s) that you think are causing the issue) then restart NT. Also, test it without any 3rd party software or custom programs open/attached. Let me know if that helps. We will help you sort it out.
Ben
NinjaTrader Customer Service |
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