Attention!

junkone · 03-23-2009, 04:19 PM

i updated with the lastest release and it is crashing on load
trace file attached.

NinjaTrader_Ray · 03-23-2009, 04:48 PM

junkone,

I deleted a prior post that suggested re-installing .NET. At this time, I feel we can try a few other options. We are going to review the trace file you posted (thanks) and provide some further instructions overnight.

NinjaTrader_Jason · 03-24-2009, 06:59 AM

Hello junkone,

Please follow the steps below.

Create a backup file to save your setttings.
http://www.ninjatrader-support.com/H...upArchive.html

Uninstall any third party assembly.

Uninstall NinjaTrader via the Window Control Panel.

Manually delete the following folder:
My Documents-->NinjaTrader 6.5-->bin folder

Clear your browser cache, download and re-install NinjaTrader.
http://www.ninjatrader.com/webnew/do...g_software.htm

Let me know if the crash persists.

junkone · 03-27-2009, 09:25 AM

it started working properly all by itself. no changes made by me.

NinjaTrader_Kyle · 03-27-2009, 09:29 AM

Hi Junkone,

Thank you for your reply.

Interesting. Please let us know if the issue resurfaces.
Thank you!

03-23-2009, 04:48 PM	#2
NinjaTrader_Ray Administrator Join Date: Nov 2004 Location: Denver, CO, USA Posts: 11,163 Thanks: 6 Thanked 45 times in 32 posts	junkone, I deleted a prior post that suggested re-installing .NET. At this time, I feel we can try a few other options. We are going to review the trace file you posted (thanks) and provide some further instructions overnight. Ray NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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03-24-2009, 06:59 AM	#3
NinjaTrader_Jason NinjaTrader Customer Service Join Date: Aug 2007 Location: Breda, Netherlands Posts: 11,232 Thanks: 83 Thanked 334 times in 326 posts	Hello junkone, Please follow the steps below. Create a backup file to save your setttings. http://www.ninjatrader-support.com/H...upArchive.html Uninstall any third party assembly. Uninstall NinjaTrader via the Window Control Panel. Manually delete the following folder: My Documents-->NinjaTrader 6.5-->bin folder Clear your browser cache, download and re-install NinjaTrader. http://www.ninjatrader.com/webnew/do...g_software.htm Let me know if the crash persists. Jason NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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03-27-2009, 09:25 AM	#4
junkone Senior Member Join Date: Sep 2008 Posts: 356 Thanks: 1 Thanked 1 time in 1 post	it started working properly all by itself. no changes made by me.
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03-27-2009, 09:29 AM	#5
NinjaTrader_Kyle NinjaTrader Customer Service Join Date: Dec 2008 Location: Denver, CO, USA Posts: 7,353 Thanks: 146 Thanked 253 times in 249 posts	Hi Junkone, Thank you for your reply. Interesting. Please let us know if the issue resurfaces. Thank you! Kyle NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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