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02-15-2009, 06:53 PM
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#1 |
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Junior Member
Join Date: Feb 2009
Location: australia
Posts: 2
Thanks: 0
Thanked 0 times in 0 posts
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not responding
hi.
when trading in sim my DOM would freeze and not allow me to adjust my targets. my control center and DOM would be not responding. this has taken my confidence away from going back into live trading. what are the possible problems and solutions. how susceptible is NT to viruses and spyware? or would it be more a software or computer problem? any help will be appreciated cheers |
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02-16-2009, 03:07 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,566
Thanks: 261
Thanked 1,015 times in 996 posts
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Thanks for your post and welcome to the NinjaTrader support forums! I already responded to your inquiry via our support email. Please forward us your trace and log files from the day the freeze happenend and please also check those tips for enhancing NinjaTrader's performance - http://www.ninjatrader-support.com/H...anceTips1.html
We also suggest subscribing to a comprehensive security software solution that autoupdates frequently to make sure your system is protected.
Bertrand
NinjaTrader Customer Service |
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