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| Installation and Licensing Support for installation and licensing of NinjaTrader. |
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#1 |
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Junior Member
Join Date: Jan 2006
Location: , ,
Posts: 10
Thanks: 0
Thanked 0 times in 0 posts
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I uninstalled the previous version and deleted the directory.
Then I installed the latest 5.1.1. Everything starts fine, except until its loading NTaccountbalance. NT just freezed and just doesnt move from there. Did I miss anything during installation? |
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#2 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Ray
NinjaTrader Customer Service |
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#3 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Can you verify the version via Help-->About.
Thanks
Ray
NinjaTrader Customer Service |
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#4 |
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Junior Member
Join Date: Jan 2006
Location: , ,
Posts: 10
Thanks: 0
Thanked 0 times in 0 posts
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It is the version just before 5.1.1 (the latest version is the one that freezed).
I am located in Asia/Singapore. I had problems contacting the licensing servers with previous version. I have disabled firewall. |
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#5 |
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Join Date: Mar 2006
Location: , ,
Posts: 2
Thanks: 0
Thanked 0 times in 0 posts
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I downloaded NT for evaluation, and have the same problem.
NT works just fine for a while, but if I start any other program or i.e. draw lines in the chart the NT freezes and I have to manually turn off the computer and restart it again. Is there any known sollution to this problem. Regards, Fredrik |
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#6 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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This problem has only presented itself if the PC does not have enough resources.
Ray
NinjaTrader Customer Service |
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#7 |
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Join Date: Mar 2006
Location: , ,
Posts: 2
Thanks: 0
Thanked 0 times in 0 posts
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"This problem has only presented itself if the PC does not have enough resources."
NO! The PC has more than enough resources. I did however find the sollution for the problem, so You dont have to bother! |
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#8 |
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Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
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Would like to know what the issue was in case some else runs into, would you mind sharing?
Ray
NinjaTrader Customer Service |
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