NT suddenly start crashing

[ZOLLINO]

Hi,

Yesterday NT worked fine, today it crashes at the moment where it starts to connect to ZenFire. Any help? Thank you.


Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ninjatrader.exe
Problem Signature 02: 7.0.1000.10
Problem Signature 03: 4fd0ac13
Problem Signature 04: NinjaTrader.Core
Problem Signature 05: 7.0.1000.10
Problem Signature 06: 4fd0ac28
Problem Signature 07: ade
Problem Signature 08: 0
Problem Signature 09: System.StackOverflowException
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

[NinjaTrader_Matthew]

Hello,

In order for me to help determine why this is occurring, I will need to review your log and trace files from the last date that this occurred.

Please send an email to support[at]ninjatrader[dot]com and include your most recent log and trace files, Attn: Matthew in the Subject line and a reference to this thread.

You will find the log file in the Documents > NinjaTrader 7 > Log folder.

*The log file will be named ‘log.20120914.txt’

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

* The trace file will be named ‘trace.20120914.txt’

Please attach both of these files to your next response. If these files are over 4MB, please let me know and I can respond with alternative instructions.

[ZOLLINO]

Seems like my current active workspace got some error in it and now it refuses to start with it.

[NinjaTrader_Matthew]

Please take the following steps to force NinjaTrader to start without your saved workspace

* Shut down NinjaTrader
* Navigate to (My) Documents\NinjaTrader 7\workspaces
* Delete the file named "_Workspaces.XML".
* After deleting this file, restart NinjaTrader which should startup without any workspaces.


If further errors are received, please send me your log/trace files as per post #2

[ZOLLINO]

I've sent email to you just now

edit: Yes. I've del;eted workspaces.xml prior you wrote that and it starts fine, i can open my workspaces except the one I'm using actively every day, which is my main workspace. Upon opening this one, NT crashes.

edit2: seems like more of my friends having exactly same problem, however they deleted workspaces.xml and works for them , not for me though

edit3: funny thing, I have deleted all data from db, i have deleted workspaces.xml and started NT, opened workspace that crashes. and it opens fine with all charts empty. so i connected to zenfire and it starts loading. somewhere when it loads up 6E 09-12 it just crashes...

[NinjaTrader_Matthew]

Hello,

Thanks for the update - I sent you an email, however if others are expericing this, there is an error coming from an indicator called DivMACD:


2012-09-14 15:17:31:630 ERROR: Failed to call method 'Initialize' for indicator 'DivMACD': Index was outside the bounds of the array.


I'd suggest rebuilding your workspace without this indicator and test to see if you have issues.

[ZOLLINO]

Well, removing DivMACD from all charts allowed loading to went further, unfortunately at the end it crashed again.