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Connecting Support for establishing connections to your broker or market data service provider.

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Old 09-05-2012, 05:27 PM   #1
maxsys
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Default TD Ameritrade Issue - Managing the Trade

I am connected to TD Ameritrade. Can place a trade with Chart Trader using Custom ATM Strategy for Stop and Target. Trade OK so far.

When I try to move the Stop up, both the Stop and Profit Target get canceled in TDA, but stay on the NT screen, and can not be moved. The Stop line on NT is Orange.

It is a retiremenent account. Does that matter?
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Old 09-06-2012, 01:30 AM   #2
NinjaTrader_Jason
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Hello maxsys,

Can you please send me your log and trace files. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, TD Ameritrade Issue - Managing the Trade' in the subject field and enable 'Log and trace files'.
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