Re-Installation of NT - Custom

NitroG · 07-15-2012, 04:41 PM

Support,
My PC crashed and EVERYTHING had to be removed and re-installed (according to the PC techs). I was able to save all data and files but all programs needed to be re-installed, including Ninja.

I downloaded the latest version with my old license ID and in general I can get up and "running".

The issue is that all of Indicators that I bought from various folks are not working (I canot import any indicators - I get an error mesage for compilation). I tried to compile an indicator to get an idea of where the issue was and indeed all of the custome stuff was having errors. There were also a few Ninja files in the list.

How do I get these indicators re-instated?

thanks,
Ryan

NinjaTrader_AdamP · 07-15-2012, 05:17 PM

NitroG,

Please email us at support at ninjatrader dot com. We'd be happy to help you there.

07-15-2012, 04:41 PM	#1
NitroG Member Join Date: Apr 2009 Posts: 65 Thanks: 0 Thanked 0 times in 0 posts	Re-Installation of NT - Custom Support, My PC crashed and EVERYTHING had to be removed and re-installed (according to the PC techs). I was able to save all data and files but all programs needed to be re-installed, including Ninja. I downloaded the latest version with my old license ID and in general I can get up and "running". The issue is that all of Indicators that I bought from various folks are not working (I canot import any indicators - I get an error mesage for compilation). I tried to compile an indicator to get an idea of where the issue was and indeed all of the custome stuff was having errors. There were also a few Ninja files in the list. How do I get these indicators re-instated? thanks, Ryan
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07-15-2012, 05:17 PM	#2
NinjaTrader_AdamP NinjaTrader Customer Service Join Date: Aug 2011 Location: Denver, CO, USA Posts: 2,895 Thanks: 241 Thanked 375 times in 365 posts	NitroG, Please email us at support at ninjatrader dot com. We'd be happy to help you there. Adam P. NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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