Attention!

Jakub · 07-15-2012, 07:38 AM

Hi ,

I cant turn on 64-bit version . Yesterday was everything ok and today it doesn't work.
32-bit version works perfect. I got a message (Attachment1) and after (attachment2).
Firewall I have turned off and Antivirus too. I using 3 month 64-bit version and I never had this problem.This problem started 6 hours ago.
How can I resolved this problem?

Thanks

JakeSnake

NinjaTrader_ChristopherS · 07-15-2012, 03:28 PM

Hello JakeSnake,

Please send a note to support[at]ninjatrader[dot]com

Please include a reference to this thread and your most current log and trace files.

You will find the log file in the Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20120715.txt"
You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20120715.txt"

07-15-2012, 03:28 PM	#2
NinjaTrader_ChristopherS NinjaTrader Customer Service Join Date: Jul 2011 Location: Denver, CO, USA Posts: 389 Thanks: 35 Thanked 77 times in 76 posts	Hello JakeSnake, Please send a note to support[at]ninjatrader[dot]com Please include a reference to this thread and your most current log and trace files. You will find the log file in the Documents > NinjaTrader 7 > Log folder. The log file will be named "log.20120715.txt" You will find the trace file in the Documents > NinjaTrader 7 > Trace folder. The trace file will be named "trace.20120715.txt" Christopher S NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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The following user says thank you to NinjaTrader_ChristopherS for this post:
Jakub