Edit and New Ninajscript

[tradefutures]

I went to mess around with the edit/new ninjascript area and nothing showed up in the drop down menu under tools. Is there something that I'm missing? How do I get this option back in that dropdown? I am using Ninajtrader 7.

Thanks!

[NinjaTrader_ChristopherS]

Hello tradefutures,

Please send a note to Support [AT] NinjaTrader [DOT] com.

In that note, I'll need you to include the following:

1.) A link to this forum thread.

2.) The license key you are using. You can check under Help -> License Key

[tradefutures]

No one can help me until tomorrow there. You are here, but cannot help me?

[NinjaTrader_ChristopherS]

Hello tradefutures,

So I may assist you further, please send a note to Support [AT] NinjaTrader [DOT] com.

In that note, I'll need you to include the following:

1.) A link to this forum thread.

2.) The license key you are using. You can check under Help -> License Key

I will be there to receive the email.

[tradefutures]

I did this an recieved this automatic message. I thought this meant come back another time : ## Reply ABOVE THIS LINE to add a note to this request ## Hello,

Thank you for your message. This is an auto-generated email to confirm that we received your inquiry. We appreciate the urgent nature of your request and will respond to you promptly. Our customer service hours are from 8:30 AM Eastern to 6:00 PM Eastern Monday through Friday.

Please Note: In order to receive all email communications from us, make sure to add us to your acceptable email addresses on your spam filter settings.

We look forward to serving you.
Sincerely,
NinjaTrader Customer Service
-----------------------------------

[tradefutures]

Still no reply on my end here.

[tradefutures]

I've still received no reply on what I believe is a bug. I've tried to reinstall ect and nothing.

[NinjaTrader_Kyle]

Hello tradefutures,

I'm not totally sure why you're not receiving our replies as they are being sent according to the system. You may need to double-check your SPAM folder to see if our notes have been mistakenly marked as SPAM.

In any case, based on the license which you've sent us, you are using a Direct Edition License key for NinjaTrader.

Direct Edition license key do not have some feature of NinjaTrader enabled. Features like Chart Trader, ATM Strategies, Automated Trading.
To have these feature enabled and the ability to trade live through NinjaTrader you will need to lease or purchase a live license key.


The best value when purchasing NinjaTrader is to select one of our lifetime purchase options. Alternatively you can also lease our software for a period of time that makes sense to you. We make purchasing NinjaTrader easy by providing you a choice in how you access our software...choose a plan that suits you best!

• Lifetime license for a one time payment of $995
• Lifetime license for 4 easy monthly payments of $299
• Several flexible leasing options starting as low as $50 per month

Learn more about our purchase options!

[NinjaTrader_Brett]

Hello,

Checking in here.

Has this been resolved? This is most likely a license key issue which is why it needs to be handled off the forum as we need to check your key.

If not resolved can you please give me the 6 digit number in the subjec tline of the email ticket you are on which would be your ticket number so I can look into this.

-Brett