NinjaTrader Support Forum  
X

Attention!

This website will be down for maintenance from Friday May 24th at 6PM MDT until Saturday May 25th at 11AM MDT. We apologize for the inconvenience. If you need assistance during this time, please email sales@ninjatrader.com


Go Back   NinjaTrader Support Forum > Application Technical Support > Charting

Charting Support for NinjaTrader Advanced Charting.

Reply
 
Thread Tools Display Modes
Old 06-25-2012, 08:25 AM   #1
relogical
Member
 
Join Date: Jun 2012
Posts: 87
Thanks: 3
Thanked 1 time in 1 post
Default Chart does not load latest data.

I have 4 charts loaded. All works but one is not loading real time data. It worked fine until today. In Orders tab I can see Level 1 for that symbol. Creating a new chart does not fix it. Symbol is UVXY with IB as data feed.
relogical is offline  
Reply With Quote
Old 06-25-2012, 08:35 AM   #2
NinjaTrader_Joydeep
NinjaTrader Customer Service
 
NinjaTrader_Joydeep's Avatar
 
Join Date: Dec 2011
Location: India
Posts: 3,286
Thanks: 580
Thanked 546 times in 541 posts
Default

Hello relogical,
Please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please reference the following ticket number in the body of the email:670262
NinjaTrader_Joydeep is offline  
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to load historical data into chart? Atomic Charting 12 04-23-2013 10:27 AM
How can we load all data in chart? techTD Charting 4 02-17-2011 07:05 AM
Unable To Load Chart Data maxreturn Charting 1 04-16-2010 09:21 AM
NT6.5.8 (latest) locks up on load pbastowski Suggestions And Feedback 48 12-07-2009 06:44 AM
Unable to load chart data rsi77 Miscellaneous Support 2 05-12-2009 11:36 AM


All times are GMT -6. The time now is 09:57 AM.