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| Charting Support for NinjaTrader Advanced Charting. |
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#1 |
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Member
Join Date: Jun 2012
Posts: 87
Thanks: 3
Thanked 1 time in 1 post
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I have 4 charts loaded. All works but one is not loading real time data. It worked fine until today. In Orders tab I can see Level 1 for that symbol. Creating a new chart does not fix it. Symbol is UVXY with IB as data feed.
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2011
Location: India
Posts: 3,286
Thanks: 580
Thanked 546 times in 541 posts
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Hello relogical,
Please send me your log and trace files for today so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Support. Please reference the following ticket number in the body of the email:670262
Joydeep M.
NinjaTrader Customer Service |
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