|
This website will be down for maintenance from Friday May 24th at 6PM MDT until Saturday May 25th at 11AM MDT. We apologize for the inconvenience. If you need assistance during this time, please email sales@ninjatrader.com
|
|||||||
| Connecting Support for establishing connections to your broker or market data service provider. |
 |
|
|
Thread Tools | Display Modes |
06-19-2012, 06:59 AM
|
#1 |
|
Member
Join Date: Feb 2011
Posts: 55
Thanks: 9
Thanked 2 times in 2 posts
|
Keep getting disconnected from CQG
Hi, I keep getting disconected for about 3-10 secs every minute to 10 minutes. Reinstalled ninja trader, but same problem reocurring. Using the latest version on ninja trader (10).
Thanks. |
|
|
|
06-19-2012, 07:04 AM
|
#2 |
|
NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,355
Thanks: 146
Thanked 253 times in 249 posts
|
Hi bougie,
Thanks for your post. Please contact me with a note to Support [AT] NinjaTrader [DOT] com and add 'ATTN: Kyle' to the message's subject line. In the message, please incldue: 1.) A link to this forum thread. 2.) A copy of today's trace file. You will find this file in the Documents > NinjaTrader 7 > Trace folder. The file which I need would be named 'trace.20120619.txt'.
Kyle
NinjaTrader Customer Service |
|
|
|
|
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Disconnected from broker | JamesF | Automated Trading | 1 | 05-27-2009 03:41 PM |
| Running NinjaTrader Disconnected | dadof3and3 | Installation and Licensing | 1 | 04-09-2009 01:51 PM |
| Strategies stop when getting disconnected | kirankksimon | Connecting | 7 | 02-06-2009 10:10 AM |
| Stops still in place if disconnected? | alanack | Miscellaneous Support | 1 | 10-08-2008 02:43 PM |
| Disconnected from server | Z | Connecting | 1 | 07-30-2007 01:47 PM |
Linear Mode
