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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Junior Member
Join Date: Jan 2011
Posts: 16
Thanks: 0
Thanked 0 times in 0 posts
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version 7.0.1000.6 Live
Had an oco order and the cover buy was filled. The sell limit is still on the chart, can't cancel on the chart, or in Orders tab, State is "PendingChange" with orange background. Zen-Fire connection with live broker, sim account. I restarted NT also rebooted, also used simulated data to send price thru that level a few times, cleared .../db and restarted, nothing affecting it and it's been there for an hour. |
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,355
Thanks: 146
Thanked 253 times in 249 posts
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Hello Jay Trades,
Thanks for your post. Please contact me with a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line. In the message, please include: 1.) A link to this forum thread. 2.) A copy of today's trace file. You will find the trace file in the Documents > NinjaTrader 7 > Trace folder. The file which I need would be named 'trace.20120611.txt'.
Kyle
NinjaTrader Customer Service |
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