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| Connecting Support for establishing connections to your broker or market data service provider. |
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05-18-2012, 01:40 PM
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#1 |
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Junior Member
Join Date: May 2012
Posts: 4
Thanks: 1
Thanked 0 times in 0 posts
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can't connect via trading technologies
hello,
I cant seem to connect to my broker via trading technologies. When I try connecting, it just hangs there as Connecting-Trading Technologies, same with the Log. Can anyone help? I have no problem connecting to Google, Kinetick(EOD data). Thanks. |
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05-18-2012, 01:43 PM
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,353
Thanks: 146
Thanked 253 times in 249 posts
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Hello Cigarist,
Thank you for your post. First, please restart your PC, modem and router. If the issue remains after restarting these components, please contact me with a note to Support [AT] NinjaTrader [DOT] com with a link to this forum thread and a copy of your Config file so that I may test the connection here. You would find the Config file in the Documents > NinjaTrader 7 folder.
Kyle
NinjaTrader Customer Service |
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